Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,571 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

Write Your review

Tell us how Baby Pavilion made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Baby Pavilion 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, effective and didn’t have to do much. Appreciate the easy support to get my breast pump and have it ready before birth! Thank you! Lots of peace of mind in taking care of this with them!”

Helpful Report

Posted 5 months ago

“Best second experience. This time bump came super fast! Thankful for this company.”

Helpful Report

Posted 6 months ago

“Got my momcozy breast pump from this company and it’s great. The customer service was excellent. They reach out to my doctor at the prescription for my pump and my pump is delivered in less than a week.”

Helpful Report

Posted 6 months ago

“Really easy to use—I’ve used Baby Pavilion to order my pumps and parts for two kids now!”

Helpful Report

Posted 6 months ago

“Super easy to order. Friendly customer service and helpful. Quick response time and user friendly, all questions and communication were over text which was convenient!”

Helpful Report

Posted 6 months ago

“This company is so quick and easy to work with! Have ordered pumps from them with both kiddos!”

Helpful Report

Posted 6 months ago

“I ordered my Spectra S1 one day before my baby arrived (surprise!) and was worried about getting it in time. By the time I arrived home, it was already here! I love the options Baby Pavilion has available, great pricing, and it was delivered quickly. Also, it was super easy to order through my insurance and was the only site that offered a free upgrade for my pump with some awesome extras. I will be recommending Baby Pavilion to my friends!”

Helpful Report

Posted 6 months ago

“Love using Baby Pavilion to order breast pump. I was able to get Mom Cozy M 5 without having to pay a dime. Ordering from them is super simple. I didn’t have proscription because my doctor’s office didn’t wasn’t to give me one but they help me get my prescription in a couple of days. And I got my breast pump in 3-4 days. Super fast shipping. Love their customer service. I have the best experience with Baby Pavilion. Really recommend to others mom.”

Helpful Report

Posted 6 months ago

“Working with Baby Pavilion was so simple and stress free. They made ordering a pump through Tricare a breeze. Will be recommending to any military mamas.”

Helpful Report

Posted 6 months ago

“I was in dyer need of a new hands free breast pump and my best friend told me about this company. I requested the pump through insurance, got the script from my doctor and the pump was delivered to my house within the same week. Incredible service and I LOVE the personable customer service. They sent me an email regarding some needed information and I knew it wasn’t an automated system. And if it was, great on yall for making it not seem that way.”

Helpful Report

Posted 6 months ago

“I had such a good experience with baby pavilion I ordered my pump on a Friday and called and had the nicest customer service lady EVER!! And my pump was delivered the next morning I’m not even joking! Super fast and easy! Super kind and caring staff!”

Helpful Report

Posted 6 months ago

“It was an amazing experience working with Baby Pavilion. They made the process of receiving a Tricare covered breast pump absolutely seamless! Brendy was so quick to assist me with acquiring a prescription and then getting my breast pump just 48 hours later! I cannot recommend Baby Pavilion enough, truly they are incredible and have such an efficient process! I wish I would have known about this company sooner! - Alysse”

Helpful Report

Posted 6 months ago

“It was so easy to order and have them contact my provider. The pump came quickly and I love it! I wish there were more options but the ones they have are good. Would highly recommend to anyone!”

Helpful Report

Posted 6 months ago

“This is the second time I use Baby Pavilion and I am again not disappointed! From their promptness to their amazing customer service is why I continue to chose them!”

Helpful Report

Posted 6 months ago

“Very easy to communicate with them! & Very quick to get my pump once shipped! They did everything for me to get my prescription for the pump which helped out tremendously!”

Helpful Report

Posted 6 months ago

“Baby Pavilion has been my one stop shop for my breast pump and Kiinde storage bags. Making the life of a new mom such a breeze! Highly recommend Baby Pavilion for all moms!”

Helpful Report

Posted 6 months ago

“Baby Pavillion was fantastic to work with -- very responsive, easy to work with, and knowledgeable about the insurance/ ordering process. I received the pump of my preference within a week. I definitely recommend using this company!”

Helpful Report

Posted 6 months ago

“I was super impressed with how easy it was to submit and how quickly things arrived. I was hesitant at first attempting to fill out the forms because I wasn't sure what the difference was for the packages, so some clarification there would be helpful (why does one Spectra have a tote but the other doesnt?). But overall a great experience, I'd recommend using this service to anyone who needs a pump!”

Helpful Report

Posted 6 months ago

“They delivered my pump so fast!”

Helpful Report

Posted 7 months ago

“Easy to order with Tricare!”

Helpful Report

Posted 7 months ago

Baby Pavilion is rated 4.9 based on 9,571 reviews