Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,010 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company! Tricare approved. Love how easy their website is to navigate and they’re great at reminding you to place your order for the following month. Shipping is quicker than expected!”

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Posted 3 years ago

“So easy to work with them and super fast shipping! Great communication via email!”

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Posted 3 years ago

“Great company! Thank you for everything, I love my breast pump!”

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Posted 3 years ago

“Love your products”

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Posted 3 years ago

“10/10 recommend. I’ve used the website for both pregnancies and have never had to wait longer than a week for my supplies. Customer service is so helpful and the website is easy to navigate.”

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Posted 3 years ago

“My pump came in and im excited to use for baby. I was sent the wrong bags though.”

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Posted 3 years ago

“This is my first baby so I was hoping to have a pretty quick and easy experience with baby pavilion since they were recommended by my doctor. I ordered the Cimilre S6+ pump and the Kiinde Twist Pouches. Submitting my prescription and everything was easy and the items shipped fast however, once the items were delivered they included the wrong pump and my breast milk storage bags were missing so my order was completely wrong. I hope this is able to be resolved quickly as I am due any day now.”

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Posted 3 years ago

“baby pavilion is great but PLEASE STOP using fedex, they stuck and everything takes weeks to get here. I still don’t have my last order”

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Posted 3 years ago

“Very easy process to receive my pump and fast shipping and delivery.”

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Posted 3 years ago

“So easy and I would recommend for everyone with Tricare!!”

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Posted 3 years ago

“I am active duty navy and there are plenty of places I can go for my nursing supplies. I’ve been utilizing Baby Pavillion since I had our second child in 2019 and I have had such prompt customer service and there is always feedback when I have questions. I’ve never had a concern and they have helped me and many of my sailors and friends during our breastfeeding journey. Thank y’all so much!”

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Posted 3 years ago

“Fast shipping!”

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Posted 3 years ago

“Anytime I call customer service for baby pavilion, the representatives are always so nice and helpful. One lady noticed it was time for me to get an order of milk storage bags and she went ahead and placed an order for me so I wouldn’t have to go through the trouble of ordering them. That was extremely considerate and convenient!”

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Posted 3 years ago

“I placed my order on 4Aug. It is now 12Aug and according to the tracking it hasn’t even shipped yet. It hurts me to write a bad review because my first experience was so amazing but no this time around. I have been patiently waiting this items that I DESPERATELY need just to have to go out and purchase them because I still haven’t received my order. I hope I can receive it soon and my outlook on the company can be restored. Very disappointed.”

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Posted 3 years ago

“The only improvement I think is needed would be showing pictures of the pumps, as I was not entirely sure I was getting the 1 I wanted. But everything else was great, shipping was fast, uploading the insurance info was easy.”

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Posted 3 years ago

“Baby Pavilion makes ordering a pump and supplies super easy. The email reminders to reorder milk bags are great, too. Highly recommend!”

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Posted 3 years ago

“Baby Pavilion is great! Ordering my pump was so easy and I always get my storage bags and other accessories quick! I love that I get a reminder email to order my storage bags because without, I would totally forget!”

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Posted 3 years ago

“I have had great service and communication with Baby Pavilion. I haven’t had any issues thus far with insurance, breast pump (including supplies), and along with reordering all necessary supplies. I would highly suggest the company to anyone!”

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Posted 3 years ago

“I have used baby pavilion for a second time now! I couldn’t be more happy with there quick and timely response and shipping!!! I highly encourage you to use this service!”

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Posted 3 years ago

“The service that Baby Pavillion offers to expectant mothers is awesome! It was so convenient and easy to select the pump I wanted and submit my order with a copy of my prescription. They submitted everything to Tricare! The order was processed quickly and I received my pump within 2 business days. Will be telling all my military friends.”

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Posted 3 years ago

Baby Pavilion is rated 4.9 based on 10,010 reviews