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Baby Pavilion Reviews

4.9 Rating 10,017 Reviews
98 %
of reviewers recommend Baby Pavilion
Read Baby Pavilion Reviews
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Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 10th September 2025
Jackylyn
Baby Pavilion 5 star review on 6th September 2025
Kristin
Baby Pavilion 5 star review on 13th May 2025
Lakedra
Baby Pavilion 5 star review on 28th April 2025
Anonymous
Baby Pavilion 5 star review on 23rd April 2025
Anonymous
Baby Pavilion 5 star review on 16th September 2024
Gabrielle
Baby Pavilion 5 star review on 10th June 2024
Sabrina
81
Anonymous
Anonymous  // 01/01/2019
I am so happy with Baby Pavilion. They made it super easy to get my pump and also get my supplies. I recommend them to everyone!!
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Posted 3 years ago
They were super helpful and I love the cute accessories! They responded to my emails within minutes and got everything sorted out. My order shipped within 12 hours too! I couldn’t recommend them enough.
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Posted 3 years ago
Love how they deliver fast !
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Posted 3 years ago
Amazing service! Highly recommend! Easy to order my pump, accepts Tricare, delivery was fast and customer service was great! Also, love getting the automatic emails when it's time to reorder milk storage bags and parts!
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Posted 3 years ago
I haven’t even gotten it yet for this month and it was shipped out a week ago today. The FedEx tracking claimed the schedule delivery dated is today but the actual tracking doesn’t have an update since yesterday when it left Dallas Texas.
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Posted 3 years ago
I found this company when researching pumps covered by insurance! I called and they picked up the phone! What company still has someone answer?? They walked me through everything I needed to do! They also informed me on what else I was eligible for. Every month they send me a reminder to request supplies! I have been nursing (pumping while at work) for 13 months. I only have great things to say about this company and every interaction I have had for the past 18 months! I recommend them to everyone I know!
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Posted 3 years ago
super easy and fast communication
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Posted 3 years ago
So easy to navigate the site and order. Amazingly convenient and fast shipping. I’d recommend to everyone.
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Posted 3 years ago
I have used baby pavilion in the past with my other pregnancies and I even suggested my sister use it and she loved it. Everything is super easy and simple. You pick your pump, upload you prescription, and fill out your info. Doesn't get much simpler than that. They even made me aware of other items they offer that is covered by my insurance and they are very responsive. Highly recommend. This will be my last pregnancy but I will definitely pass their info on to other spouses.
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Posted 3 years ago
All it took was a quick phone call and I had my pump delivered to my house so fast! No hassle and the woman I spoke with on the phone was so nice and helpful.
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Posted 3 years ago
Order always ships and arrives fast!
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Posted 3 years ago
This site was too easy! I uploaded the script, picked pump and it and it shipped. So glad I used this!
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Posted 3 years ago
Takes the guesswork out of order supplies! Baby Pavilion made the pump ordering process super easy. I had my first baby while I was over in England and ordered my pump through another website. The process was relatively simple but I still had some issues with reordering supplies and didn’t know what I was allowed to order. Fast forward to this kiddo, I used Baby Pavilion and the whole process was way more simplified. I uploaded my prescription, picked out my pump and accessories, then forwarded it to them to do the leg work! I especially like the reminders to order resupplies of storage bags and replacement parts (I’m logistics by trade so this makes me super happy!). If we decide to have another kiddo I’ll DEFINITELY use Baby Pavilion again!
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Posted 3 years ago
Very happy with ordering my breast pump through here and amazed by fast delivery.
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Posted 3 years ago
The ordering process was very easy and the delivery was unexpectedly fast. I really didn't think I'd receive everything as soon as I did. The pump was easy to assemble and use. Thank you Baby Pavilion.
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Posted 3 years ago
I appreciate the quick and friendly replies via email when I had questions. I’d like to see the option to select AP for the state for the military overseas location on the online order form. Right now I have to type my address again in the notes section. Also, my pump took over 2 months to arrive while I’m told from other military moms here they ordered with other providers and received theirs within 2 weeks, so I do not hear other military moms recommend BabyPavilion simply because the ship time is longer. I do like having the option to receive kiinde bags since that is the bottle I will use for my baby when I return to work. Thank you!
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Posted 3 years ago
Ordering with Baby Pavilion is easy, and I receive the products within a week. Customer service responds quickly to any questions I have. I have personally told my friends about them when they are expecting.
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Posted 3 years ago
So easy to place an order for my pump and maternity support band. Emails and shipping were super fast too!
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Posted 3 years ago
Baby pavilion made looking for a pump and keeping up with pumping so easy!! Love this site and will always recommend it to every other momma
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Posted 3 years ago
Excellent customer service - so grateful for their friendly staff and support!
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Posted 3 years ago
Baby Pavilion is rated 4.9 based on 10,017 reviews