Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,018 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super easy to apply for & got my breast pump and milk storage bags in such good timing.”

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Posted 4 years ago

“Love their services! Always sending me reminder emails, and delivery is within a few days! I would recommend Baby Pavilion to everyone!”

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Posted 4 years ago

“Very fast shipping and super easy !”

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Posted 4 years ago

“I had no idea where to start with tricare and pumps/supplies and maternity things like compression socks and support bands. Baby pavilion made it so easy, especially with prescription blanks to just hand to my doctor to sign, and continues to make it super easy with all my pump supplies. Thank you baby pavilion!”

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Posted 4 years ago

“Always great and quick responsive customer service. The reminders to renew shipments are super helpful!”

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Posted 4 years ago

“Very helpful, never had any issues with products or customer service.”

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Posted 4 years ago

“I LOVE baby pavilion! They make it so easy to place an order and they handle everything with Tricare West. From ordering my Spectra pump to ordering accessories almost monthly, I am so glad I found them. My orders always arrive within 2 days and I love their email reminders when I am eligible to re-order milk bags and other accessories.”

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Posted 4 years ago

“Quick and easy! I did not know I qualified for replacement parts for free!”

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Posted 4 years ago

“Super easy to place my order and received my order within a few days. I am extremely pleased with the customer service provided.”

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Posted 4 years ago

“I’ve loved my experience with baby pavilion over the last year!”

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Posted 4 years ago

“stacy was the best!! super helpful and quick to email me back! sent out my pump promptly on my 27 weeks. when my bags were missing she ordered them immediately!! 10 stars for stacy!”

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Posted 4 years ago

“I used Baby Pavillion for my last child for my pump and kiinde system delivery. They were so easy to work with that I knew I would go through them again to order the same supplies. I filled out the easy online form to order my pump. It shipped the same day and got here incredibly fast. I even made a mistake on which model pump when I filled out the form, so I called to see if I could correct it. Stacy fixed it immediately. Their customer service is lightning fast on email and by phone. Military/Tricare friendly. Highly recommend.”

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Posted 4 years ago

“Super fast shipping and easy to order!”

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Posted 4 years ago

“Absolutely love Baby Pavilion, never have to wait for a response and shipping and delivery are so quick. Love this service and will use it every time.”

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Posted 4 years ago

“So easy and awesome!”

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Posted 4 years ago

“Would not recommend to a friend. I have been using Baby Pavilion for about 8 months. I like that there is free home delivery. However my deliveries are through Fedex and are always a week + from my order. Orders have to be made every month through the website. There is no option to create a profile so the same mundane information is put in each time. And there is no auto renew for any duration of time. As a new mother, a feature to simply log in and quick order my bags would be great. Also, there is no reminder system, so you have to create your own reminder to order bags. Additionally, there isnt a confirmation notice of any type after putting in your order (like email or text) so i have to go out of my way to ensure my order got placed. Ive emailed without response. I had to use facebook messenger. I use the kiinde system and for 4 ish months my orders were short due to packaging problem. After being shorted for so long, i had to ask to be given more after a few shorted shipments. Wasn't offered. Or just compt due to the shortage. Ive had to out of pocket buy bags on several occasions due to late deliveries and shortages.”

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Posted 4 years ago

“I thought the website was very easy to use, informational and great to navigate! The only thing I wish was on there was the additional costs, they aren’t listed which forced me to call. Great website overall! Live the reminders soon to come too!”

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Posted 4 years ago

“Baby Pavilion was super easy to use, super convenient, professional and responsive. My Dr. sent a prescription to them and I received a text about what I needed to choose from the list of available pumps and bags. After I reviewed them, I text back with what I wanted and the items were immediately shipped and got here super quick! Can't imagine an easier process! Stacy was great!”

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Posted 4 years ago

“It was an order made super simple, there was a slight delay on the delivery of the pump but over all it was still a fast delivery”

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Posted 4 years ago

“Quick, easy, efficient!”

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Posted 4 years ago

Baby Pavilion is rated 4.9 based on 10,018 reviews