Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,327 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 17th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly quick and super easy to communicate with Baby Pavillion personnel!”

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Posted 5 years ago

“Super easy and very fast! Awesome!”

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Posted 5 years ago

“Very helpful, even requested the script for me. Rapid shipping time as well! Love everything about this site. Thankful to have the help While I’ve been lost in the tricare world as I’m new to it.. My first pregnancy with this insurance. Also stoked that I got a wonderful upgrade completely covered where other sites were not! I already recommend baby pavilion to others.”

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Posted 5 years ago

“It seemed a little sketchy at first but I was pleasantly surprised. Everything I needed came in the box in a decent timeframe.”

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Posted 5 years ago

“Amazing customer service”

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Posted 5 years ago

“Loved how fast they worked and got my pump less than a week after!”

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Posted 5 years ago

“Sent me a text personally to help me through registration. Pump was shipped same day!”

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Posted 5 years ago

“So easy to use, really appreciate their quick responses to emails.”

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Posted 5 years ago

“Extremely efficient ordering process. Submitted my request for additional supplies, and within 2/3 days my order had arrived.”

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Posted 5 years ago

“This is the company to order your breast pump from!! So so many options to choose from! Ordering of the breast pump was so simple! I ordered my breast pump in the morning, that same day my items were shipped out I received everything 1 day later! OUTSTANDING customer service also. I received my Spectra S1 breast pump along with many many Kiinde bags and a Kiinde starter kit! Everything came with instructions also! I would definitely recommend this company to any soon to be mothers! Look no further this is the company to go to! Thank you so so much Baby Pavilion!!!”

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Posted 5 years ago

“Baby Pavilion has been awesome to work with, super friendly over the phone and got my pump and bags delivered to my door before we even got discharged from the hospital with our little one!”

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Posted 5 years ago

“The shipping is super fast. I love the monthly reminders about using my prescription to get more supplies!”

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Posted 5 years ago

“I have been using Baby Pavilion for about 3 months now. I am a part of the Tricare Resupply Program and switched over to Baby Pavilion after Aeroflow Breastpumps stopped supplying the Kiinde bags. I normally receive great service from Baby Pavilion but this past month I was not satisfied with their service. I recently sent an email to customer service because I was not receiving reminder emails to reorder. The customer service representative was very prompt at responding and informed me that I had 2 email addresses associated with my account that I wasn't aware of. My account was updated to have my primary email used for reminders. I was told I should be receiving my reminder email but still never received it even after resolving the email issue. I eventually forgot about ordering and ordered even later than my monthly time period. I placed my order over a week ago and still have not received my shipment. This is also unusual because I normally receive my shipment within a week of ordering. I track all of my shipments via shipping apps and my order was supposed to arrive this past Monday but recently changed to a pending status with an unknown delivery date. I know this may not be Baby Pavilion fault since they have no control over shipping once it leaves. But I am disappointed that my shipment has not arrived yet. As for the reminder email, I now rely on my own memory by adding a reminder in my calendar to reorder since the problem did not get resolved. I do not like leaving negative reviews but I was not happy with the service this month. I hope it improves for next month's order.”

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Posted 5 years ago

“Ordering a breast pump with Tricare through Baby Pavillion's online form was easy and the pump was delivered promptly.”

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Posted 5 years ago

“Ordering online is quick and easy! I get reminders that it is time to order and always get confirmation of my order. They Also send out a message when the order is on the way and the day it should be here. Then again when it has been delivered. This is so convenient because I don’t have to call in.”

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Posted 5 years ago

“Love baby pavilion. This site definitely has made my journey of breastfeeding real smooth. Everything I have ordered came real fast. So thank you Baby Pavilion!”

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Posted 5 years ago

“Quick and easy process! Got my pump and supplies within two days!”

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Posted 5 years ago

“Baby pavilion delivered my breast pump in a very good timely manner with no issues!”

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Posted 5 years ago

“Very fast delivery of my order!”

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Posted 5 years ago

“Amazing customer service!! So happy I found out this company when I did!”

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Posted 5 years ago

Baby Pavilion is rated 4.9 based on 10,327 reviews