Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 8,075 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 8,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Banggood 1 star review on 31st October 2025

782

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Warum erhalte ich keine Antwort”

Banggood 1 star review on 14th June 2021

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Posted 4 years ago

“gelen ürün kargo paketinden kırılmış olarak çıktı”

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Posted 4 years ago

“The product that I received was false. NOT charging at all. XANES 2000lm flashlight.”

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Posted 4 years ago

“The 6 items I ordered are worth nearly 300€, but the item 32.62€ :"BSIDE ACM91 Digital AC/DC Current Clamp Meter Auto-Range Car Repair TRMS Multimeter Live Check NCV Frequency Capacitor Tester Mustol MT866" is broken and unused usable, and item number:99764961/33.27€ /"JCD 8898 2 in 1 750W Soldering Station Hot Air Gun Heater LCD Digital Display Soldering Iron Welding Rework Station for Cell-phone BGA SMD PCB IC Repair - Black 220V EU Plug "not received even though the message was sent but not received,"maybe this is a scam"I hope Banggood intervenes with the seller to avoid causing damage to the buyer. Die 6 Artikel, die ich bestellt habe, sind fast 300€ wert, aber der Artikel 32,62€: "BSIDE ACM91 Digital AC/DC Current Clamp Meter Auto-Range Car Repair TRMS Multimeter Live Check NCV Frequency Capacitor Tester Mustol MT866" ist kaputt und unbenutzt verwendbar, und Artikelnummer:99764961/33.27€ /"JCD 8898 2 in 1 750W Lötstation Heißluftgebläse Heizung LCD Digitalanzeige Lötkolben Schweißstation für Handy BGA SMD PCB IC Reparatur - Schwarz 220V EU Stecker "obwohl die Meldung nicht erhalten wurde wurde gesendet, aber nicht empfangen, "vielleicht ist dies ein Betrug" Ich hoffe, Banggood interveniert beim Verkäufer, um dem Käufer keinen Schaden zuzufügen.”

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Posted 4 years ago

“I honestly never received item to be able to review it for you not like I'm buying it to do a review for you but I do a lot of are seeing and have already been sent products to review from fishing outlets I have no problem reviewing RC products but I honestly cannot review this one because I did not receive it, would love to know how to received the item or my money back.”

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Posted 4 years ago

“We bought a RS918 from Banggood and it is faulty, they are not helpful in sorting out the problem with the product or doing a refund on the product, the product was falsely advertised as another model and won't assist us at all.”

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Posted 4 years ago

“Low quality. I'm order golden colour but send me white colour. Customers support very low.”

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Posted 4 years ago

“It only looks good. Very expensive. Very poor. Does not achieve the task it is intended for. Waste of money.”

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Posted 4 years ago

“I used to do quite a bit of business with them until they shortened an order, (Just didnt send all the pieces) Wasn't even really a big deal but they didnt treat me well on it either! (Nor did I ever get refunded or the items, it was like an $8 item and they didnt send all the parts for it!) It was their mistake, I never even got a SORRY for it either! (!One thing I did learn is that dealing with a China company your basically on your own) BANGGOOD.COM SUCKS!”

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Posted 4 years ago

“I chose to have my item shipped from EU warehouse to Sweden due to the free trading agreement within EU countries, They sent it from UK warehouse anyway and because of that I had to pay customs fee. They refuses to reimburse me for the extra cost even though they admit being wrong.”

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Posted 4 years ago

“Item not working no power light lights up as per instructions”

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Posted 4 years ago

“Banggood is okay....but the product I ordered a catastrophe....the tablet is just 1 hour useable without charging.....I am in contact with the supports of Banggood and Blackview. We will see what happens.”

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Posted 4 years ago

“This item is not even near that what you promise. Power 250 W, NO. 25W is near the truth.”

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Posted 4 years ago

“I received the controller. When I programmed the controller it didn't work. Can you please help me”

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Posted 4 years ago

“Commandé en décembre reçu en mai”

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Posted 4 years ago

“Item was packaged insecurely. Item was received damaged and contained a very bad smell. Neck post that attaches to head was bent in transit. Missing additional items listed in package. I also had a hard time trying to contact seller for any delivery updates, no communication. I do not have the time or resources to return this damaged item so it looks like I am out $272.00 dollars. I will not do business with Bangood again.”

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Posted 4 years ago

“Not 30 liters but 20 liters = Paire 30L Sac à Bagages Latéraux Tronc Rigide Sacoches Selle Moto Sacoches Box Cruiser Universel - noir brillant Very very disapointed !”

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Posted 4 years ago

“J'ai recu un drone husban sans radiocommande et chargeur vraiment pas cool”

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Posted 4 years ago

“This Lazer Cap DOES NOT INCLUDE the CORDLESS OPTION as indicated in the add. You must buy an external battery pack and NO specifications for battery are provided. Without a battery you only get a soldered in USB cable and NO off/on power switch. Very over priced in and incontinent to use my opinion. "2. It is a convenient option as it is designed to allow people, like you, to experience the power of a clinical laser therapy unit in a 100% cordless, rechargeable, discreet treatment device that literally fits under any hat or scarf."”

Banggood 1 star review on 29th April 2021

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Posted 4 years ago

“The package clearly says that it contains a usb type c inside as shown in the pic but nothing was there”

Banggood 1 star review on 28th April 2021

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Posted 4 years ago

Banggood is rated 4.4 based on 8,075 reviews