Banggood Reviews

Name: Banggood
Rating: 4.36

4.4 Rating 7,735 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 7,735 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Não recebi o produto.”

Helpful Report

Posted 2 years ago

“The hooter are not 300db like advertise”

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Posted 2 years ago

“These shoes are very narrow. Before I ordered them I carefully measured my feet and then I go ahead Maybe for women or Chinese but not for men”

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Posted 2 years ago

“Product does not work corectly. Seller write in chinese an let me with the product wich does not work. We have no recours with bangood. I am alone with my bad product. I am not satisfied”

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Posted 2 years ago

“You need to allow "0" stars also for sellers like BANGGOOD. I ordered more items in more purchases from this scammers and they never arrived. They refunded money, but after more times repeated requests and two weeks after. Reason? There is! I ordered expensive and highly demanded products which price was raised by other sellers and this scammers simply did not send me my purchase. It is simple: I DID NOT BOUGHT ON THEIR SITE JUST BECAUSE I LIKE THEM. I PAYED THE LOWEST PRICE THAT SUITS ME. Instead to order and send it, they just postponed order for more than two months. I was waiting because I wasn't in rush and I also wanted to test them. THEY FAILED!”

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Posted 2 years ago

“Bluetooth transmitter listed as BT 4.2 version , unit supplied is BT 5.0 version , my devices are not suitable , unit is useless for my needs. returning item; New Zealand cost is a lot more than total value of the item supplied.”

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Posted 2 years ago

“This KSGER T12 STM32 V3.1S Welding Soldering Iron Station OLED DIY Plastic Handle Electric Tools Quick Heating T12 Iron Tips 8s Tins 907 9501 Handle with 3Pcs T12 Tips - 3 This is not what i got from them. The firmware is not the same in the station as they show from website, its missing 2 options in the menu. The 2 options is Display and Time You could se that inte pictures i send here. Picture 1 my station i recived Picture 2 the menu from website Regards Peter from Sweden”

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Posted 2 years ago

“I orderd shave trimmer 6 in 1 and the banggood send only one head beard shaver instead of sending the whole set.”

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Posted 2 years ago

“شريت الطقم لاكن طلعت الشمعه مقاسها اكبر من فتحة العدسة الموجوده بالانوار”

Helpful Report

Posted 2 years ago

“First run in the midle off the run i blow my ecs i dont know what happen suddenly they stop running when i open the cover smoke come out”

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Posted 2 years ago

“Produit de mauvaise qualité, avec jeu trop important. Persistance de limaille fer mélangé au lubrifiant. Prix injustifié.”

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Posted 2 years ago

“Not worth the savings. Worst customer service and longest turn around time of any website I've ever dealt with. Their prices are cheap, but be ready to wait forever just for them to recognize you made a payment. Mine went through on 6/18 and I'm still waiting on 6/23 for it to stop "preparing". I've contacted their customer service numerous times and their resolution is for me to wait 24-48 hours for them to respond via email.”

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Posted 2 years ago

“Banggood fails to estimating back order problem. And yeah, customers must be patient to wait. The delivery took 3 weeks to transit. Why???”

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Posted 2 years ago

“works only 3 month... and finely dead...”

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Posted 2 years ago

“me han engañadocon un producto distinto de la imagen y descripcion”

Banggood 1 star review on 21st June 2021

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Posted 2 years ago

“recus drone sans le chargeur et sans la télécommande reste sans nouvelles de banggood”

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Posted 2 years ago

“Ik heb nooit de scheerkop de ik besteld heb ontvangen, daar om verzoek ik u mijn geld terug te storten op mijn rekening, of de scheerkop leveren. Groet Rinus van der Toorn”

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Posted 2 years ago

“hola de acuerdo con el pedido # 100257574 no corresponde al pedido solicitado además me efectuaron dobe desembolso”

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Posted 2 years ago

“After sending faulty item their support is kidding me for over a week asking for videos and then when the video they asked was send they diasappear and treat me like an idiot. stay away or try to test your luck with them”

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Posted 2 years ago

“Missing item.”

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Posted 2 years ago

Banggood is rated 4.4 based on 7,735 reviews