Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 8,044 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

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Metrics

4.4

Based on 8,044 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Banggood 5 star review on 26th July 2025

781

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NICE QUALITY”

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Posted 4 years ago

“even when you run out of stock you continue to accept orders and hold your customers funds in anticipation of future sales. the customer must then insist on a refund before you give one. with todays computers you know exactly when stock is exhausted and acceptance of orders should cease immediately and funds should not be accepted, very poor business practices created poor relationships for future trade.”

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Posted 4 years ago

“On July 3rd 2021 I bought an e-bike (Ado A20) on Banggood. First of all, it took 12 days for the bike to arrive from a European Warehouse… turns out it was out of stock and I had to wait. There were no apologies or shipping updates from Banggood. Bad service! The bike finally arrived on July 15th and when I was assembling it, I saw that the seat was ripped, even though the box was ok. I immediately sent a message to Banggood reporting this. Banggood never provided a solution; instead, they requested photos and kept stalling… After that, I tried to ride the bike and the throttle was not working, even when I pedaled… So, the seat was not the only problem. This bike was definitely faulty. Once again, I sent a message to Banggood. Their answer was not good at all: they told me to contact the supplier… So Banggood sells products but if they are faulty, you have to solve the problems on your own… Terrible! I then opened a new return and replace ticket online and sent everything (video) as requested. Once again, Banggood kept stalling and never provided a return shipping label, or address… Since I bought this bike to take with me in my summer holidays and Banggood provided a faulty bike and bad customer service, I will be forced to request a full refund and return the bike. I already contacted PayPal in order to help me. So, I gave a second chance to Banggood, but once again they let me down. I guess this is goodbye for me! I was a good regular customer, I deserved to be treated with respect. Please be careful and avoid this store! There are plenty of other options online! Search for the one with good customer and after-sales service! UPDATE (28/07): Banggood still doesn't follow its own rules and policies. UPDATE (01/09): Banggood asked me to return the faulty ebike, but 3 weeks have passed and I still have no money and no bike! AVOID!!!”

Banggood 1 star review on 1st September 2021

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Posted 4 years ago

“All worked OK”

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Posted 4 years ago

“Bon prix et relativement rapide finalement.”

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Posted 4 years ago

“ok. Thankyou”

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Posted 4 years ago

“The item looks very great and only test when I am in my home country, I feel great. The speed at which the item arrived at my destination is encouraging. It is well packaged.”

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Posted 4 years ago

“good product”

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Posted 4 years ago

“Excelente producto”

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Posted 4 years ago

“looks good like order and fast deliverie. Stil need to test think its ok.”

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Posted 4 years ago

“Good quality product exceeded expectation on receipt and first testing .Well constructed-switches on fast and small portable fit for my needs. Good number of functional testing and like te frequency counter built-in .”

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Posted 4 years ago

“Excelente juego muy bueno llego super rápido aún no puedo creer me lo gane pague solamente 0.01 centavos muchas gracias.”

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Posted 4 years ago

“Very fast delivery ordered early hours Saturday morning arrived Tuesday morning can't wait to fpv and go fly”

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Posted 4 years ago

“Banggood made happy becose they deliver my super hair trim”

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Posted 4 years ago

“5 stars *****”

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Posted 4 years ago

“Everything was fine”

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Posted 4 years ago

“always on time with quality goods”

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Posted 4 years ago

“Remek termék, gyorsan megjött!”

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Posted 4 years ago

“This filter works very well. Its the original so it works perfect in the MI3”

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Posted 4 years ago

“Top quality item , swift delivery by courier company be back for aure”

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Posted 4 years ago

Banggood is rated 4.4 based on 8,044 reviews