Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 8,197 Reviews

85 %

of reviewers recommend Banggood

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4.4

Based on 8,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat

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Banggood 1 star review on 31st October 2025

782

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Deceptive communications, lengthily shipping times and when the production couldn't do the described functions (straight out if the box) the customer service representative argued over the return and were only willing to give a part refund. When we finally had them agree on a full refund they refused to accept the posted item and it returned to us around 6 months later damaged beyond repair. In A nutshell I would describe them as liars and I wouldn't recommend anyone buy from them.”

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Posted 5 years ago

“Good quality product. Very reasonable price including delivery. Delivery took a few weeks but that was expected and o.k.”

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Posted 5 years ago

“Delivery of product quick. Ordering easy”

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Posted 5 years ago

“charging not working”

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Posted 5 years ago

“Este fue mi primer pedido en Banggood. Realice el pedido el 9/09/2020 y fue enviado el 21/09/2020, casi 2 semanas para realizar el envió, me parece mucho tiempo. Luego que fue enviado mi pedido todo fue mas rápido, llego bien empacado y bien protegido.”

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Posted 5 years ago

“Avoid like the plague, along with the rest chinese shops, unless you don't care about after sales report. Whenever I had a problem with a product, their solution is always repair at your country, or have a partial refund. They always refuse to pay for postage fully, even if the item in question arrived dead(DoA). The main job of their support is to haggle with you until you go away. They only answer you email once per day, so this means that any issue you might have is always going to drag on for at least a couple of weeks. My latest buy was a small cheap portable projector (blitzwolf vp-5). After 10 days the internal LCD started showing horizontal tirquaz lines. Our email thread is as of today 20 messages back and forth. They had me firmware upgrade twice, take photos 3 times and shoot a 10min video showing off the problem / firmware upgrade procedure. After accepting that there is an issue indeed, they wanted me to have it locally repaired and refund me less than half of the price(you cannot find the parts required, even on the internet), or give me 25$ to have it send back(average cost of a package 2-3kg to china from my country is 40-45€ using the cheapest service). And this is not a first, but just an example. Vacuum with a problematic battery(wouldn't charge), broken toys, smart adapter that touldn't turn on at all, you name it. Every time their support is just the worse. If you calculate the time I spent everytime to deal with these issues, you 'll know that if you have other options, even more costly ones, this ends up not worth it at all.”

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Posted 5 years ago

“easy and great product”

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Posted 5 years ago

“Bien reçu mon colis. pas de problème produit conforme. Déja commandé et reçu un téléphone, et deux coques.”

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Posted 5 years ago

“I ordered a air quality test monitor from them. The item was defective. I asked to return it within days of receipt while it was still within their warranty. All I got was a run around and delays. They asked for photos and video to show the unit was not working, which I sent to them on 2 different dates. After a month of this back and forth, they finally said I could take it to a local repair facility (of course there are none that I could find), and they stated: "A. Ask and try to repair it in local repair shops. B. Please inform us the maintenance cost, if we accept the cost, you could get it repaired." AVOID THIS CHINESE COMPANY AND USE AMAZON INSTEAD !!!!!”

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Posted 5 years ago

“very short time delivery. Product perfect. Thanks BG”

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Posted 5 years ago

“Excellent service, thanks.”

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Posted 5 years ago

“Where do i start! This predator is not the same as those seen in reviews on youtube. They have made many "economical cuts" the main two are cutting down from a 1000w psu and having painted instead of anodized axis. The touchscreen seems especially cheap. Mine arrived with a broken 800w power supply and appearing slightly used, slight scratches and no film covering buildplate or touchscreen.. I contacted Banggood about the spec of the printer, the condition and the fact that it was broken and after about 3 weeks of back and forth emails they agreed to send a 1000w power supply and 3 anodized axis. The package arrived in the uk and i was presented with a bill from customs, which i paid, and received a cheap 800w power supply. No axis, No original PSU. I have emails telling me i would get them, but, all lies. The money i spent on customs would pay for a cheap power supply and i could have saved myself 2 months of stress. So BOOOO to Anycubic for turning cheaper than cheap on us and BOOOO to Banggood for being cheap with their morals. The printer is quite good, and i suspect you'll be happy if you don't get any problems, but, don't expect too much from anycubic or banggood.”

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Posted 5 years ago

“J'ai bien reçu ma commande, comme attendue, merci !”

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Posted 5 years ago

“After much a defective delivery. long wait (good 3 months) Incredibly many emails to describe the problem. Have I finally received my item. Therefore no more than one stars. I think you could do much better.”

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Posted 5 years ago

“All good thanks”

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Posted 5 years ago

“Ales O.K. Danke”

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Posted 5 years ago

“Super fast delivery. Great communication. 10/10 would recommend.”

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Posted 5 years ago

“Todo perfecto”

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Posted 5 years ago

“A kiválasztott termék megérkezett. Eddig minden rendben van. Köszönöm.”

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Posted 5 years ago

“I liked. Goog price.”

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Posted 5 years ago

Banggood is rated 4.4 based on 8,197 reviews