Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 7,991 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

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Metrics

4.4

Based on 7,991 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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780

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived quickly, however it cuts out charging after 90 seconds or so and I have to unplug and re-plug. Product is a charger for a Karcher window cleaner.”

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Posted 4 years ago

“Todo bien con esta compra”

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Posted 4 years ago

“By delivering ahead of forecast date to my doorstep (during CoVid#19 pandemic). By giving timely advice of delivery progress - but not overly enough to be a nuisance. Photo shows the Mercury 5 HP outboard motor driving my yacht with new water pump impeller fitted.”

Banggood 4 star review on 25th September 2020

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Posted 4 years ago

“El servicio de entrega duró menos de 30 días, satisfecho con la rapidez, porque un primer envío duró mas de 2 meses. Felicitaciones por el proceso de mejora continua.”

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Posted 4 years ago

“solid products and reasonably fast shipping, even the less expensive post is cost effective.”

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Posted 4 years ago

“Product arrived in good condition in reasonable time.”

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Posted 4 years ago

“Unit arrived sooner than expected which surprised me as previous items have taken forever.”

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Posted 4 years ago

“This was the first time I ordered personal items from China to be delivered to South Africa. I was a bit concerned as I did not know what to expect. I was greatly surprized and very happy with the Banggood service. I am very impressed with the regular communication and updates on my order. I will recommend Banggood to other South Africans. My only concern with ordering unknown products from China is the quality. This might lead to ordering items of very low quality without knowing it and sending it back for reimbursement will not make any sense.”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“Arrivo in tempi ragionevoli in Italia, buon rapporto qualità prezzo.”

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Posted 4 years ago

“Generally quality items with accurate descriptions. Customer service is ok, and shipping times are actually getting better during COVID.”

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Posted 4 years ago

“Got my order in full but it did take a while as stock was initially not available”

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Posted 4 years ago

“Because I have always my order which I pay for. Thank you.”

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Posted 4 years ago

“Parts were good and worked perfectly.. pictures were thorough ;) and delivery was on time”

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Posted 4 years ago

“All good here, nice bit of kit :)”

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Posted 4 years ago

“chegou bem ainda não experimentei”

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Posted 4 years ago

“all OK....”

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Posted 4 years ago

“It was exactly what I expected and my exact size. It also came earlier than they said it would. A week earlier! Well packed and really cheap..I shall be making a bigger purchase again but I'm worried that I have to get that code for making big purchase and I'm not ready to leave my home for it”

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Posted 4 years ago

“Have received very good products and service, I highly recommend.”

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Posted 4 years ago

“Quick and reasonably priced. My second order seems to be taking a while.”

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Posted 4 years ago

Banggood is rated 4.4 based on 7,991 reviews