Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 8,113 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 8,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Banggood 1 star review on 31st October 2025

782

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the first time I ordered personal items from China to be delivered to South Africa. I was a bit concerned as I did not know what to expect. I was greatly surprized and very happy with the Banggood service. I am very impressed with the regular communication and updates on my order. I will recommend Banggood to other South Africans. My only concern with ordering unknown products from China is the quality. This might lead to ordering items of very low quality without knowing it and sending it back for reimbursement will not make any sense.”

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Posted 5 years ago

“Very good”

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Posted 5 years ago

“Arrivo in tempi ragionevoli in Italia, buon rapporto qualità prezzo.”

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Posted 5 years ago

“Generally quality items with accurate descriptions. Customer service is ok, and shipping times are actually getting better during COVID.”

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Posted 5 years ago

“Got my order in full but it did take a while as stock was initially not available”

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Posted 5 years ago

“Because I have always my order which I pay for. Thank you.”

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Posted 5 years ago

“Parts were good and worked perfectly.. pictures were thorough ;) and delivery was on time”

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Posted 5 years ago

“All good here, nice bit of kit :)”

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Posted 5 years ago

“chegou bem ainda não experimentei”

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Posted 5 years ago

“all OK....”

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Posted 5 years ago

“It was exactly what I expected and my exact size. It also came earlier than they said it would. A week earlier! Well packed and really cheap..I shall be making a bigger purchase again but I'm worried that I have to get that code for making big purchase and I'm not ready to leave my home for it”

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Posted 5 years ago

“Have received very good products and service, I highly recommend.”

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Posted 5 years ago

“Quick and reasonably priced. My second order seems to be taking a while.”

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Posted 5 years ago

“I received my order in just a week! Everything was okay. The only issue was the tracking number that Banggood provided on its website was completely different from the tracking number the carrier was using. So I had to call GLS Europe to find out the corresponding tracking number. Also, on the website they showed that the order was already delivered, when in fact it was still at the percelshop. They really need to streamline these things.”

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Posted 5 years ago

“Super Seller !”

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Posted 5 years ago

“un des paquet été ouvert”

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Posted 5 years ago

“Order came intact and ahead of schedule.”

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Posted 5 years ago

“All is OK ! Thanks. Roger.”

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Posted 5 years ago

“Shiping time was 3 time what it should be.”

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Posted 5 years ago

“Shipping time was good. Product ordered was as advertised.”

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Posted 5 years ago

Banggood is rated 4.4 based on 8,113 reviews