Banggood Reviews

Name: Banggood
Rating: 4.36

4.4 Rating 7,696 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 7,696 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Banggood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Banggood 5 star review on 26th April 2024

Sfattucci

Banggood 5 star review on 19th April 2024

Anonymous

Banggood 5 star review on 12th April 2024

Juvené

Banggood 1 star review on 2nd April 2024

Konstantinos

703

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Add need to say in bold print that no laser is included..... very disappointing!”

Helpful Report

Posted 3 years ago

“My purchase of a Oscilloscope Multi-meter MDS8207 does not work when switch to Oscilloscope function and I am unable to get assistance via my account with Banggood as I cannot even log in ... with all my registered details that I recorded when I did my purchase. I hope I will be attended to very soon as I may consider a return and refund.”

Helpful Report

Posted 3 years ago

“I did my order on 14 September and I received it on 22 of October, it suppose to be delivered 4-5 days from the day that I did the order. It suppose not to come from China in order to have better delivery time and I payed more in order to, but I'm sure that it came from China and that's why it took so long. Now the think that I bought does not have the option to choose where it will come from. I have no problem with the quality of the product, looks nice.”

Helpful Report

Posted 3 years ago

“I'm Purchased a car from your company, batteries I received in package do not fit in the car. I'm still working with customer service to get the problem straightened out. So far the response is slow.”

Helpful Report

Posted 3 years ago

“The package was just packed in plastic and it was electronics open circuit boards inside and it Could easily be bent or damaged.”

Helpful Report

Posted 3 years ago

“Well taking over a month before you even shipped would be one way. You have convinced me that it is no longer in my interest to use any Chinese supplier for my electronics needs. The time delay is just too great, what with the government delays and the company delays before shipments, I usually forget why the hell I even ordered the parts.”

Helpful Report

Posted 3 years ago

“Bad delivery time estimate.”

Helpful Report

Posted 3 years ago

“Tout long”

Helpful Report

Posted 3 years ago

“Order No: 89695278 Order that promise delivery in 7 days have not been delivered yet! Shipped Sep/11/2020 08:20:28 "Free shipping1-week delivery to Greece via EU Standard Shipping Shipping time:3-7 business days" Today is: 15-10-2020”

Helpful Report

Posted 3 years ago

“Wrong color and wrong size.”

Helpful Report

Posted 3 years ago

“Description of item was slick, insinuating that there were 3 parts in the item. This was both in the picture and in the item description. Then only 2 items were delivered and I questioned customer service, they pointed to the "small letters" of the description where it said what was included in the item. Not a transparent way of doing business. I will never buy again from banggood. (OrderID:88820175)”