Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 8,078 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 8,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Banggood 1 star review on 31st October 2025

782

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered several things from Banggood. Everything was as described and the delivery was made within the daily deliveries. I'm very pleased with Banggood at all stages of the process and will order several more things. Thank you Banggood”

Banggood 5 star review on 9th December 2021

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Posted 3 years ago

“I have only purchased 4 items from Banggood sofar but I have had no problems with any of the purchases and they each arrived here much quicker than I expected compared to other shopping apps from China.”

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Posted 3 years ago

“Kam mit falschem Stecker an . Hatte EU Stecker bestellt und UK Stecker bekommen. Ist dem Kundenservice gemeldet. Mal sehen was Passiert.”

Banggood 1 star review on 9th December 2021

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Posted 3 years ago

“Looks great after install and works perfectly. Thanks for quick release and delivery.”

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Posted 3 years ago

“The product is as described. Good price for its quality”

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Posted 3 years ago

“Prodotto arrivato prima del previsto....molto buono”

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Posted 3 years ago

“Muito Bom.”

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Posted 3 years ago

“Nice nice nice !”

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Posted 3 years ago

“Satisfied. Good quality and very soft to easily tighten and/or loosen. Good packing and delivery service.”

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Posted 3 years ago

“Very fast delivery and good promotion price!”

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Posted 3 years ago

“Brilliant service :) item was as described and an up to date information was given on every step when and where my item was .thanks”

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Posted 3 years ago

“On time delivery (awesome) 3 days prior Dec 10 2021.. Love the shoes and all went excellent. Thank you Bangood ! Your awesome.”

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Posted 3 years ago

“Product was very nice but shipping was extremely slow ordered Sept 30 didn't receive product until Dec 5th don't opt for free shipping”

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Posted 3 years ago

“I have a good experience”

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Posted 3 years ago

“Very fast delivery and good promotion price!”

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Posted 3 years ago

“Είναι καλα σχεδιασμενο για την δουλειά που κάνει. Καλή ποιότητα. Ο πωλητής καλός. Αργησε λίγο αλλά όλα οκ. Σπύρος.”

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Posted 3 years ago

“Love the sound output. It's great product. The control bottoms should be illuminated especially at night.”

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Posted 3 years ago

“Ordered an item in early October. As of the 24th it has not moved. Banggood didn’t answer requests until I complained to PayPal. The courier they are using has been sitting on this delivery for over 6 weeks and can only be contacted by email, which they don’t answer. After checking up on the carrier Banggood use, I find they are Chinese with only 6 staff in Australia. I don’t have this trouble with AliExpress.”

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Posted 3 years ago

“excelente vendedor, super rápido el envío, llegó dentro de lo esperado.”

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Posted 3 years ago

“My order arrived fast and in perfect condition the quality of the item far surpassed the price I paid i am very happy with my purchase thank you very much”

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Posted 3 years ago

Banggood is rated 4.4 based on 8,078 reviews