Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 8,043 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

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Metrics

4.4

Based on 8,043 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Banggood 5 star review on 26th July 2025

781

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product that i order is not working properly. It musta have 3 usb ports charging with low speed and one with high speed. The high speed is not working”

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Posted 3 years ago

“Item does not work. Tried diffrent batteries it will not turn on.”

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Posted 3 years ago

“I bought a lot of things from Banggood. Good material, nice prices and quick delivering. But at some time some items began to took too long to being sent and/or to arrive… And everything changed when I bought a scanner: they sent another device and without software; I contacted them and in a couple of days they sent an installer that doesn’t work in any computer’s operating system. I tried to make a return they treated me like I were some kind of thief or a burglar! Finally, after some weeks swapping massages, it seems that they let me do a return - despite they say in their service descriptions that someone can do a “no reason return”… I give 3 star only because the former experience; if it were because the way they treat me with the scanner I’d give no stars.”

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Posted 3 years ago

“A megrendelésem a vártnál hamarabb érkezett. A termék ár/érték arányban nagyon megfelelő volt számomra. Először vásároltam a Bangood - tól, - de ha a jövőben is így fognak teljesíteni, és ilyen mínőségű termékkel tudnak "elcsábítani" -, akkor nem ez volt az utolsó megrendelésem a Bangood - tól. Úgy az ügyfélszolgálattal, mint a szállítással, az azonnali nyelvfordító honlapjukkal egyetemben, összességében mindennel megvoltam elégedve! Köszönöm Bangood!”

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Posted 3 years ago

“Very reliable company! Excellent customer service! The price of the defective goods will be refunded immediately. There are many goods in stock in Europe. Worth buying here !”

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Posted 3 years ago

“I have ordered several things from Banggood. Everything was as described and the delivery was made within the daily deliveries. I'm very pleased with Banggood at all stages of the process and will order several more things. Thank you Banggood”

Banggood 5 star review on 9th December 2021

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Posted 3 years ago

“I have only purchased 4 items from Banggood sofar but I have had no problems with any of the purchases and they each arrived here much quicker than I expected compared to other shopping apps from China.”

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Posted 3 years ago

“Kam mit falschem Stecker an . Hatte EU Stecker bestellt und UK Stecker bekommen. Ist dem Kundenservice gemeldet. Mal sehen was Passiert.”

Banggood 1 star review on 9th December 2021

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Posted 3 years ago

“Looks great after install and works perfectly. Thanks for quick release and delivery.”

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Posted 3 years ago

“The product is as described. Good price for its quality”

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Posted 3 years ago

“Prodotto arrivato prima del previsto....molto buono”

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Posted 3 years ago

“Muito Bom.”

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Posted 3 years ago

“Nice nice nice !”

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Posted 3 years ago

“Satisfied. Good quality and very soft to easily tighten and/or loosen. Good packing and delivery service.”

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Posted 3 years ago

“Very fast delivery and good promotion price!”

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Posted 3 years ago

“Brilliant service :) item was as described and an up to date information was given on every step when and where my item was .thanks”

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Posted 3 years ago

“On time delivery (awesome) 3 days prior Dec 10 2021.. Love the shoes and all went excellent. Thank you Bangood ! Your awesome.”

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Posted 3 years ago

“Product was very nice but shipping was extremely slow ordered Sept 30 didn't receive product until Dec 5th don't opt for free shipping”

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Posted 3 years ago

“I have a good experience”

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Posted 3 years ago

“Very fast delivery and good promotion price!”

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Posted 3 years ago

Banggood is rated 4.4 based on 8,043 reviews