“Appreciation for exceptional service from Ednalyn at Hammersmith.
Dear Barclays Team
I hope this message finds you well
I am writing to express my sincere gratitude for the outstanding service I received from Ednalyn
At your branch Hammersmith.
Her professional dedication, and courteous demeanor made my banking experience truly exceptional.
Ednalyn’s attention to detail and willingness to go the extra mile ensured that my needs were not only met but exceeded.
Her ability to handle my inquiries with such efficiency and care is a testament to her remarkable customer service skills.
Please convey my thanks to Ednalyn for her exemplary service.
It’s because of employees like her that customers feel valued and well taken care of.
Thank you once again for the exceptional support.
Sincerely
I Rabie”
“barclaycard, never missed a payment sometimes payed double. Today I went to pay and found I was maxed on my card, this is because barclaycard decided to cut my credit limit byv40% of my balance. This has affected my credit score now. Barclaycard are total con artists and a company you should not deal with. I don't usually swear but they are totally dumb. I hope they rot in hell. The ceo snd directors are not fit to run toy car, they are of very low intelligence with no integrity also for info I have been with bsrclys for over 25”
“Went to sort my dad POE today, Clive who I saw was great, we hit problems and he managed to sort it out, he went above and beyond to help me, he also sorted my accounts out while I was there he even showed me some things i didnt know about the app, I came away feeling very thankful, I would definitely recommend barclays.”
“I would give zero stars if I could. I have a small business and opened a Barclays business account. They phoned me out the blue and said they were from Know Your Customer team and asked for birth date, mother’s maiden name… I said sorry I don’t know who you are, was a bit rude and hung up. They then put a red mark against my name and account and for over a year have been demanding details about the business - making me complete forms of information, repeatedly said there’s missing details. They have frozen access to my bank account over 25 times in the last year. I’ve spent weeks worth of time talking to them to unfreeze it so I can pay people and receive income… it’s been awful. I have contract that pay in so it’s hard to switch banks. I put in a complaint and they closed that after two days without talking to me to resolve anything. Stay away from them if you are thinking of using them. This is harassment and I’ve thought of giving up on the business at times when I’ve been trying to pay things only to find my account frozen and it’s an hour wait in call centre queue to explain the issues yet again…”
“We visited your Falmouth Branch, situated in the Library to have some help from Andrea today
She is the most Helpful, Trustworthy and knowledgable person . We feel that our accounts with Barclays are so safe in her hands.
Thank you Andrea from P & P”
“Ordered a replacement debit card about 2 weeks ago. Nothing has been delivered. Causing me real financial difficulty now as it is the only card I have. The nearest branch is 10 miles away now which I can't get to as I have no money available. Just appalling. Now going to have to order another debit card which will hopefully actually get delivered. Have access to none of my money in the meantime.”
“FILLING OUT AN APPLICATION FORM FOR A CURRENT ACCOUNT IS A NIGHTMARE 👎😠👎😠👎😠👎😠👎😠👎
I was told to fill out a form on line but when I got to where I was born (Bournemouth), it didn't recognise it. I tried it several times without success.
I became very upset and angry. The whole process was a complete waste of time.
These people are evil. I hope GOD punishes these Ungodly Heathens severely.
Yes, l did try to ring them but you can only talk to someone if you have got an account.”
“My application for a Foreign Currency Account was rejected, after I had to go through the trouble of applying in branch (yes, it is not available on the Barclays app).
I went to a branch to have a Euro Currency Account open, to do that I had to book an appointment in advance and provide an explanation. I showed up and applied with the Barclays customer service lady telling it will be available in 3 working days. I then waited 3 working days only to be rejected due to "business decision", a fantastic generic answer. Way to go Barclays, the worst bank in the UK!”
“This bank really deserves a negative star rating. Over a decade’s experience (and in comparison to other banks) has demonstrated an overall truly dreadful customer experience, even as a ‘business banker’ (for a UK Charity) with a significant amount of money in the bank. Avoid at all costs.”
“Appalling customer service. Had a call regarding a complaint I made. The call handler made me feel totally worthless. Should be called customer don't care”
“Poor customer service the people I dealt with was not very helpful or knowledgeable. I felt like we just going in circles, one department to another. The company seem very disorganized and poorly equipped to handle basic customer service needs.”
“I have been trying to withdraw my money since 5th February 2024. No open trades, and I have a small profit.I decided to withdraw money but have also had nothing approved or sent. All bad reviews are correct. Everything you have read has happened to me. Amount in question was 123,999 USD. Withdrawal request was made on 9th April again and it was declined by Investmarkets. I was relentless and I did my own research as well as Informing Police referred to me TheresachinRecovery as they were able to work on my withdrawal and recovered all my money. l will carry on posting this review everywhere on how TheresachinRecovery assisted me, victims can as well reach them via email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m
Call/WhatsApp + 1 2 3 4 3 0 0 1 5 4 4”
“I lost $440,000 in BITcoin when my cryptocurrency investment fell into the wrong hands, and I was taken advantage of during the time. After learning that it was neither traceable nor recoverable, I was on the verge of giving up until I came across an article on Quora about a RECOVERYEXPERT Mrs. Lisa Ellzabet. To my amazement, after working with her, She was able to retrieve $732,580 of the money I had lost. I am so appreciative that I was able to get my lost bitcoin back. When you reach her at (lisaellzabet 662 @ gm ail . com) and this number(+1 301 658 0921), She is always available to help.”
“A bunch of crooked thieves and scammers. Ground floor atm out of order. Advised to use another atm on first floor outside the building in the rain. And as expected with every atm, i deposited my cash and the atm eats £20. All these atm's are dodgy. Spoke to a member of staff and was advised they'll check it tonight and let me know tomorrow. Lets see what happens. In general i wouldn't be visiting this branch ever again. Also if i don't get my £20 back in my account, a complaint will be coming and if not resolved, taking every penny out.
Visited the branch and heard some made up stories without a single contact or evidence. Nothing at all. No email. No letter.
Spoke to Karen and Alana. Manager not interested either.”
“I attended an appointment at Barclays in Cheltenham yesterday,and after speaking with Julie who I might add was very professional,friendly, and helpful,delt with what I wanted to get sorted,with my account ,so I came away very pleased and leant a little bit more of how to use the banking app”
“Extremely disappointed in Barclays . We made a duplicate payment to another bank on their instruction as we believed it didn’t go through so we asked Barclays if it had they said no and do it again . Next day both payments came out !!! We asked them to recall it , they did but the other bank didn’t respond and now Barclays say not there problem bye ! Disgusting service we are now down £1000 and they don’t even care we are a small business and this has crippled us due to their incompetence!”
“I was deceived by this broker and lost $58,700, leaving me unable to recover my losses, I took all of the scam evidence to rose_hoover_90_AT_gmail_._com, and they worked fast to refund my money in a matter of days Their outstanding personnel went above and beyond to help me get a refund, WhatsApp:: +1 660_233_3165.”
“I had a meeting with Debra on 28/8/2024 at Llantrisant Golf Club. Not appointment was necessary and she was very friendly, helpful and efficient. I would definitely recommend this type of meeting, particularly as the golf club is so well situated. Parking is very easy and the meeting was held in a very private environment. I have never used a Barclays hub before but i will definitely do again. Many thanks for your help Debra.”
