“Big thank you to Beth in the Sheffield branch of Barclays. Beth helped us with some technical issues on our statement working in the digital hub. Beth went to the trouble of calling to update us on progress and to make sure our issue was resolved. Outstanding service. Thanks Beth”
“Shoutout to the Rose Hoover team for the professional work they did in handling my case. I'm forever grateful to the team. I have been investing in a binary company based in Amsterdam for over 8 months and I have accumulated a large amount of profits according to my account on the website dashboard. Every single detail about the company looked very legit including the certificates and history but I had no idea they were bots claiming to be real until I initiated a withdrawal and the company wiped off my balance. I received not even a penny so I decided to seek the help of an expert. I was ready to work with a certified expert who understands the rudiment of how it works on the dark web and that was how i came across the Rose Hoover team on trustindex, they are group of ethical experts who has proven to be who they say they are according to several individuals who made use of their services, The helped me retrieve my hard earned money from these fraudulent scheme. I reached out to them via the ( email address : r o s e h o o v e r 9 0 (at) g m a i l . c o m) I got their WhatsApp which can be found below. Best regards. WhatsApp:: +1--6--6--0--2--3--3--3--1--6--5.”
“As many reviewers have said would give zero stars for zero customer service
Had a very unpleasant telephone experience with customer service assitant Carrie. Barclays please train your staff in customer assistance . This individual was extremely rude badgering at times and did not resolve the situation. Wasted 90 mins on the phone and then told still not resolved. Her attitude was the worst I have ever experienced I would not speak to another human being in the way she spoke to me let alone let her near customers”
“BARCLAYS BANK: FRAUD
Re: 5 Hulme Close, Clapham, MK41 6GH.
Fraudulently evicted me from my home on 23rd January 2024, seized my property of 21-years, denied me the right to sell, stole my monthly mortgage repayments, incurring substantial arrears, lied to the courts - falsely stating I refuse to pay my mortgage and 'jointly' incurred a current account debt (second mortgage) with my ex-wife.
Barclays Bank PLC; Allowed my ex-wife to fraudulently withdraw a debt of approximately £48,000.00 against the equity of my home since 2007-2016, that debt increased to £58,657 by September 2024.
2017, I became aware of the debt following my ex-wife departure on 25th December 2016 from my property and immediately contacted Barclays to complain.
Barclays conducted an investigation - and upon, conclusion of that investigation, they confirmed; "Yes, we have seen how she did it and we have since changed our procedures relating to joint accounts". Barclays, then apologised, accepted and confirmed their liability/negligence with an 'accepted' compensatory cheque and removed the debt from my name.
Barclays Bank PLC, has since denied the very existence of that cheque and claim they have no record of it, denied to the court they received a copy of that cheque, sold my property below its market value at; £370,000.00, continue to pillage monthly mortgage payments, arrears, charges and fees - up until, September 2024, for TWO fraudulently inflated mortgages totalling; £130,000.00, on a property they seized in January 2024, already sold with new owners residing within since June/July 2024 ...and, Barclays have withheld the remaining; £240,000.00. I have received NOTHING.
Apparently, I am already represented - according to the Crown Prosecution Service. Case ref: FRAUD: F9PP0510.”
“Appreciation for exceptional service from Ednalyn at Hammersmith.
Dear Barclays Team
I hope this message finds you well
I am writing to express my sincere gratitude for the outstanding service I received from Ednalyn
At your branch Hammersmith.
Her professional dedication, and courteous demeanor made my banking experience truly exceptional.
Ednalyn’s attention to detail and willingness to go the extra mile ensured that my needs were not only met but exceeded.
Her ability to handle my inquiries with such efficiency and care is a testament to her remarkable customer service skills.
Please convey my thanks to Ednalyn for her exemplary service.
It’s because of employees like her that customers feel valued and well taken care of.
Thank you once again for the exceptional support.
Sincerely
I Rabie”
“barclaycard, never missed a payment sometimes payed double. Today I went to pay and found I was maxed on my card, this is because barclaycard decided to cut my credit limit byv40% of my balance. This has affected my credit score now. Barclaycard are total con artists and a company you should not deal with. I don't usually swear but they are totally dumb. I hope they rot in hell. The ceo snd directors are not fit to run toy car, they are of very low intelligence with no integrity also for info I have been with bsrclys for over 25”
“Went to sort my dad POE today, Clive who I saw was great, we hit problems and he managed to sort it out, he went above and beyond to help me, he also sorted my accounts out while I was there he even showed me some things i didnt know about the app, I came away feeling very thankful, I would definitely recommend barclays.”
“I would give zero stars if I could. I have a small business and opened a Barclays business account. They phoned me out the blue and said they were from Know Your Customer team and asked for birth date, mother’s maiden name… I said sorry I don’t know who you are, was a bit rude and hung up. They then put a red mark against my name and account and for over a year have been demanding details about the business - making me complete forms of information, repeatedly said there’s missing details. They have frozen access to my bank account over 25 times in the last year. I’ve spent weeks worth of time talking to them to unfreeze it so I can pay people and receive income… it’s been awful. I have contract that pay in so it’s hard to switch banks. I put in a complaint and they closed that after two days without talking to me to resolve anything. Stay away from them if you are thinking of using them. This is harassment and I’ve thought of giving up on the business at times when I’ve been trying to pay things only to find my account frozen and it’s an hour wait in call centre queue to explain the issues yet again…”
“We visited your Falmouth Branch, situated in the Library to have some help from Andrea today
She is the most Helpful, Trustworthy and knowledgable person . We feel that our accounts with Barclays are so safe in her hands.
Thank you Andrea from P & P”
“Ordered a replacement debit card about 2 weeks ago. Nothing has been delivered. Causing me real financial difficulty now as it is the only card I have. The nearest branch is 10 miles away now which I can't get to as I have no money available. Just appalling. Now going to have to order another debit card which will hopefully actually get delivered. Have access to none of my money in the meantime.”
“FILLING OUT AN APPLICATION FORM FOR A CURRENT ACCOUNT IS A NIGHTMARE 👎😠👎😠👎😠👎😠👎😠👎
I was told to fill out a form on line but when I got to where I was born (Bournemouth), it didn't recognise it. I tried it several times without success.
I became very upset and angry. The whole process was a complete waste of time.
These people are evil. I hope GOD punishes these Ungodly Heathens severely.
Yes, l did try to ring them but you can only talk to someone if you have got an account.”
“My application for a Foreign Currency Account was rejected, after I had to go through the trouble of applying in branch (yes, it is not available on the Barclays app).
I went to a branch to have a Euro Currency Account open, to do that I had to book an appointment in advance and provide an explanation. I showed up and applied with the Barclays customer service lady telling it will be available in 3 working days. I then waited 3 working days only to be rejected due to "business decision", a fantastic generic answer. Way to go Barclays, the worst bank in the UK!”
“This bank really deserves a negative star rating. Over a decade’s experience (and in comparison to other banks) has demonstrated an overall truly dreadful customer experience, even as a ‘business banker’ (for a UK Charity) with a significant amount of money in the bank. Avoid at all costs.”
“Appalling customer service. Had a call regarding a complaint I made. The call handler made me feel totally worthless. Should be called customer don't care”
“Poor customer service the people I dealt with was not very helpful or knowledgeable. I felt like we just going in circles, one department to another. The company seem very disorganized and poorly equipped to handle basic customer service needs.”
“I have been trying to withdraw my money since 5th February 2024. No open trades, and I have a small profit.I decided to withdraw money but have also had nothing approved or sent. All bad reviews are correct. Everything you have read has happened to me. Amount in question was 123,999 USD. Withdrawal request was made on 9th April again and it was declined by Investmarkets. I was relentless and I did my own research as well as Informing Police referred to me TheresachinRecovery as they were able to work on my withdrawal and recovered all my money. l will carry on posting this review everywhere on how TheresachinRecovery assisted me, victims can as well reach them via email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m
Call/WhatsApp + 1 2 3 4 3 0 0 1 5 4 4”
“I lost $440,000 in BITcoin when my cryptocurrency investment fell into the wrong hands, and I was taken advantage of during the time. After learning that it was neither traceable nor recoverable, I was on the verge of giving up until I came across an article on Quora about a RECOVERYEXPERT Mrs. Lisa Ellzabet. To my amazement, after working with her, She was able to retrieve $732,580 of the money I had lost. I am so appreciative that I was able to get my lost bitcoin back. When you reach her at (lisaellzabet 662 @ gm ail . com) and this number(+1 301 658 0921), She is always available to help.”
“A bunch of crooked thieves and scammers. Ground floor atm out of order. Advised to use another atm on first floor outside the building in the rain. And as expected with every atm, i deposited my cash and the atm eats £20. All these atm's are dodgy. Spoke to a member of staff and was advised they'll check it tonight and let me know tomorrow. Lets see what happens. In general i wouldn't be visiting this branch ever again. Also if i don't get my £20 back in my account, a complaint will be coming and if not resolved, taking every penny out.
Visited the branch and heard some made up stories without a single contact or evidence. Nothing at all. No email. No letter.
Spoke to Karen and Alana. Manager not interested either.”
