Barton Watch Bands Reviews

Name: Barton Watch Bands
Rating: 4.36

4.4 Rating 4,401 Reviews

84 %

of reviewers recommend Barton Watch Bands

4.4

Based on 4,401 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Barton Watch Bands 5 star review on 25th April 2024

Anonymous

Barton Watch Bands 5 star review on 24th April 2024

Terry Roulhac

Barton Watch Bands 5 star review on 22nd April 2024

MOHD FAUZI ABDUL MANAF

Barton Watch Bands 5 star review on 21st April 2024

Scott Skeens

Barton Watch Bands 5 star review on 18th April 2024

David Martinez

2260

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not worth the spam emails”

Helpful Report

Posted 1 year ago

Thank you for being a customer of Barton Watch Bands. We're sorry that you're getting inundated with emails. Have you tried to unsubscribe? We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. If you have any further concerns or are not able to unsubscribe from those emails, please let our support team know at info@bartonwatchbands.com. The Barton Watch Band Team

Posted 1 year ago

“Loop edges frayed after a half day of normal (office/home) wear. They became fuzzy. Disappointed in the quality.”

Helpful Report

Posted 1 year ago

Thank you for being a customer of Barton Watch Bands. We're sorry that the quality of your product was not what you expected. We make every effort to improve our products based on customer responses like yours. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. If you have any further concerns or would like a refund or replacement, please email our support team at info@bartonwatchbands.com. The Barton Watch Band Team

Posted 1 year ago

“The band quality is nice and if I was raiting it off the band then it would get 5 stars. The 20mm bar is loose as hell and with little pressure has popped off several times. I have had cheap 5 dollar Amazon band do a better job not shifting around and popping off. Will be requesting a refund.”

Helpful Report

Posted 1 year ago

Thank you for being a customer of Barton Watch Bands. We're sorry the product was not what you expected. We do make every effort to improve our products based on customer responses like yours. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For a refund or any further concerns, please email our support team at info@bartonwatchbands.com. The Barton Watch Band Team

Posted 1 year ago

“Terrible service. Products seem fine.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you've had such a disappointing experience with customer service. We value your feedback to help us improve. If you issue still hasn't been resolved, please email our support team again at info@bartonwatchbands.com so we can address it. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“A few bands shipped in the incorrect size. Have sent a few emails to their support without any replies. Have used Barton many times before but unfortunately this experience wasn't very poor.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you received the wrong items, and that your customer service experience was so disappointing. We strive for customer satisfaction and value your feedback to help us improve. If your issue hasn't been addressed yet, please email our support team again at info@bartonwatchbands.com so we can resolve it. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“Still waiting for my strap, no response, have written now three times to ask where it is. First time I'm very disappointed about the customer service”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. Shipping is out of our control and sometimes that regrettably causes delays in delivery times and even lost orders. We're also sorry that you received such poor customer service. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“Kind of thin and cheap. Thought it would be more robust.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry your item was not the quality you hoped for. We strive for customer satisfaction and value your feedback to help us improve our process. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ For any further concerns, please email our support team again at info@bartonwatchbands.com. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“Stitching frayed on both bands, wonky holes, and overall condition wasn’t great. Maybe I got a bad batch because all the other reviews seem to be good. It is what it is, no problem.”

Helpful Report

Posted 2 years ago

Thank you for being a Barton Watch Band customer. We're sorry the item you ordered was not what you expected. We strive for customer satisfaction and value your feedback to help us improve our process. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team at info@bartonwatchbands.com. The Barton Watch Bands Team

Posted 1 year ago

“Purchasing the watch band was relatively easy. It took a few weeks to arrive. The band is good quality and does fit my watch but the pins keep coming out and it has fallen off my wrist a few times now so I think I will have to change it back to the old band. Very disappointing.”

Helpful Report

Posted 2 years ago

Thank you for being a Barton Watch Band customer. We're sorry the item you ordered wasn't quite what you expected and gave you trouble. We strive for customer satisfaction and value your feedback to help us improve our process. For a refund or exchange, please visit our automated returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team at info@bartonwatchbands.com. The Barton Watch Bands Team

Posted 1 year ago

“I've bought a handful of bands from Barton and things have gone smooth. Not this time! I bought a leather band with a gold buckle. The right band came but the wrong buckle. I emailed Barton three times but never got a response. A new buckle showed up in the mail but no emails came until after I got the buckle in the mail.”

Helpful Report

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a disappointing experience. We strive for customer satisfaction and value your feedback to help us improve. We've made changes to our location and our customer service process, and we want to make sure that outstanding problems like this have been resolved. Do you still need to resolve this issue? If so, please email our support team again at info@bartonwatchbands.com. We want to make sure we've fixed the problem. If you simply need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“Not received yet, ordered November 28th, still not received on January 6th.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Keith. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“The silicone band tore where the spring bar sits, one day into wearing it. The watch fell off my wrist.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Jordan. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“Wrong size and reached out to customer service but still has not responded. Please advise. Would like an exchange.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Elizabeth. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. For an exchange, feel free to visit our automated returns portal here: https://returns.bartonwatchbands.com/ Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“I'm sure the bands are nice, but mine seems to be lost. I have contacted the company, but haven't gotten a response.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Jo Beth. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“Customer service hasn’t gotten back to me. I never received my order and tried to reorder. I just want a refund at this point.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Kate. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“Bands are quality. Shipping is terrible, 3 weeks for international shipment and had to pay for tax and duties, which nowhere was mentioned during the ordering process.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Alexandre. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“it hasnt even been delivered yet lol”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Adam. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“Love Barton and usually very good but was let down on last purchase. Weathered brown leather was dull, flat on colour, no contrast. Mailed them and rather than offer to for something about it they just thanked me for letting them know..”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Niall. I’m sorry to hear about your experience and that the color of your item wasn't quite what you expected. I apologize again for any inconvenience this caused you. We strive to post the most accurate product images and info on our website possible. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“Meh. Flimsy and narrow..”

Helpful Report

Posted 2 years ago

Thank you for your feedback. I’m sorry to hear about your experience and that our product didn’t her expectations. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“Terrible quality - I received my strap with a broken spring bar. It's completely useless. And all that a day before a trip for which I purchased this strap. No more shopping at Barton for me.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Maciej. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

Barton Watch Bands is rated 4.4 based on 4,401 reviews