Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,248 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

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Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and item just as described!”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review! It is greatly appreciated by all those here at Bathrooms and showers direct. We are always happy to help our customers. We update our customers on their orders as much as we can. We keep our descriptions updated with as much info as we can! We look forward to doing Buisness with you again. BASD Customer Service.

Posted 1 year ago

“Excellent customer service Toilet seat is the same as original Delivery quick”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review! It is greatly appreciated by all those here at Bathrooms and showers direct. We are always happy to help our customers and we update our customers on their orders as much as we can. We keep our descriptions updated with as much info as we can and try to get our orders out as quikly as possibe! We look forward to doing Buisness with you again. BASD Customer Service.

Posted 1 year ago

“Came within a couple of days of ordering, also letting me know when delivery was”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review! It is greatly appreciated by all those here at Bathrooms and showers direct. We are always happy to help our customers. We reply to our customers as quickly as possible and update them on their orders as much as we can. We look forward to doing Buisness with you again. BASD Customer Service.

Posted 1 year ago

“Toilet hinges arrived quickly and in great condition.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review! It is greatly appreciated by all those here at Bathrooms and showers direct. We are always happy to help our customers. We try to get our orders out as quickly as possibe! We look forward to doing Buisness with you again. BASD Customer Service.

Posted 1 year ago

“A very good service, prompt and efficient”

Helpful Report

Posted 2 years ago

Posted 1 year ago

“All good.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review! It is greatly appreciated by all those here at Bathrooms and showers direct. We are always happy to help our customers. We look forward to doing Buisness with you again. BASD Customer Service.

Posted 1 year ago

“Ordered a soft-close toilet seat - Arrived in good time and condition. Very expensive for just a toilet seat, but my toilet (and I) needed it.”

Helpful Report

Posted 2 years ago

Thank you for your 4 star review! We ship our products out to our customers as quickly as possible. We do check our prices online very regularly and believe them to be price competitive. Thank you again for your review. BASD Customer Service

Posted 1 year ago

“Brilliant service next day delivery”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review at bathrooms and showers direct! We do our best to get our orders out to our customers as quickly as posssible! Thank you for sharing your experience! BASD Customer Service

Posted 1 year ago

“The toilet seat fitted perfectly, measurements were as in the advert. It was delivered on time and your receptionist, who I phoned was very helpful.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review at bathrooms and showers direct! We keep our products up to date with any changes they may have to them and keep everything the same to help our customers have a nice and easy experience with us! I am glad you was happy with the service in which you recieved. Thank you for sharing your experience! BASD Customer Service

Posted 1 year ago

“Perfect and correct item.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review at bathrooms and showers direct! I am glad the item you ordered was exactly what you was looking for. Thank you for sharing your experience! BASD Customer Service

Posted 1 year ago

“Very good company”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review at bathrooms and showers direct! We do our best to give our customers the easiest experience with us possible! Thank you for sharing your experience! BASD Customer Service

Posted 1 year ago

“Item as described, delivered promptly and in brand new pristine condition. I would use this seller again.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review at bathrooms and showers direct! We keep our descriptions to be the same as our suppliers! we get our orders out as quickly as possible! We look forward to doing buisness with you again. BASD Customer Service

Posted 1 year ago

“It’s exactly what we wanted”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review at bathrooms and showers direct! I am glad you are happy with your product and was able to find what you was looking for! Thank you for sharing your experience! BASD Customer Service

Posted 1 year ago

“Delivered a day late and to the wrong address. Lucky for me a neighbour saw the delivery van and I went and collected my parcel which the owner of the house said had been 'DUMPTED' on his doorstep without his knowledge”

Helpful Report

Posted 2 years ago

Good Morning Alan, Thank you for your review, it's a shame we only got 1 star after our email communications. As advised, I had reached out to DHL to find out where the parcel was but you had already located it by the time they responded. I have fed back to them that it is clear they were at the worng address shown on their GPS tracking info. There is no excuse for DHL not finding the correct address, your information was clear on your order and I am sorry that it wasn't delivered where it should have been. We are in the process of moving away from DHL as a delivery company. I hope you have, by now, received the refund for the delivery charge. Please accept my apologies for the inconvenience caused. Regards Becky Ellis Customer Service Manager BASD.

Posted 2 years ago

“Great quick service.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review at bathrooms and showers direct! We do our best to get our orders out to our customers as quickly as posssible! I am glad you was happy with the service in which you recieved. Thank you for sharing your experience! BASD Customer Service

Posted 1 year ago

“Excellent product and great value”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review at bathrooms and showers direct! Thank you for sharing your experience! BASD Customer Service

Posted 1 year ago

“Delivery and communication was good. Box had a hole in it though”

Helpful Report

Posted 2 years ago

“Very efficient company, ordered, delivered within a few days - perfect”

Helpful Report

Posted 2 years ago

Posted 1 year ago

“Bought Ideal Standards Cistern CONCEALA 2, which arrived in poor and damaged packaging. Cistern was meant to be concealed and upon installation was discovered that is not performing well (overfill with every flush). Customer service was not helpful and Ideal Standards are not honouring 5-year warranty. Do not buy this product or from this supplier. Further update: Ideal Standard sent a replacement part which in the end was not for my cistern + they expected me to pay for the plumber to install it. Overall Ideal Standards products are no longer of good quality and for the price paid, there is a lot of choice of other brands and products to choose from. They also have not responded to my complaints despite being sent to them multiple times. Bathroom and Showers were not overall helpful and again there are so many other suppliers to choose from that there is no need for anyone to go through the hurdles I have experienced.”

Helpful Report

Posted 2 years ago

Due to ongoing communictions, we are unable to reply to this review at this time.

Posted 2 years ago

“Thank you for you prompt delivery”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review at bathrooms and showers direct! We aim to get our orders out as quickly as possible to our customers! Thank you again for sharing your experience with us all! BASD Customer Service

Posted 1 year ago

Bathrooms And Showers Direct is rated 4.8 based on 2,248 reviews