“I had an aftersales issue that was dealt with and they kindly gave me a £50 voucher as a token of recompense, this I see as very positive and therefore will definitely and have returned to purchase items from their site.”
“Looking for a simple Audio Interface to use with Garageband for my daughter. Opted for the Focusrite Scarlet2i2. Did a lot of research and BAX was by far the cheapest, and almost priced the same as the Focusrite Solo version. Seen people on here comment that company poses as UK based, but is a Netherlands company. "So what" is my answer. Item arrived really quickly, and bearing in mind the UK has left the EU, there were no import duties at all. So on that basis, I thoroughly recommend trying out BAX for your items.”
“Excellent service, delivered quicker than expected. Delighted with my Focusrite Scarlet2i2 glad i found this company just by accident, because Amazon didn't have the 2i2 i googled other companies and found Bax who were cheaper as well, so winner all the way!”
“I still haven’t received my item since February 10..
J306603451
No shipping email notification,
No tracking number provided,
Called 3 times chasing up this matter
I want a refund at this point will find another provider, this is unacceptable”
“Customer service second to none, prompt replies to my emails and even sent me the link for item I was after! Happy days! First time I've used Bax and would certainly recommend them”
“I am an older beginner to the guitar, after much searching I settled on the fender dreadnought, I read the reviews on Bax Music, the price and delivery times and price were excellent. The guitar is everything they said and more ... couldn’t be happier .. excellent service and product... many thanks .. wouuld definitely recommend Bax Music”
“Read the description carefully . Item did come with a U.K. power supply . Have to use an adapter that is loose and can fall out.
This is despite the item being purchased and shipped within the U.K.”
