Bax Music Reviews

Name: Bax Music
Rating: 4.04

4.0 Rating 2,275 Reviews

76 %

of reviewers recommend Bax Music

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Metrics

4.0

Based on 2,275 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Bax Music 5 star review on 7th April 2025

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Has to be 5 stars for this mic stand. Solid and well built with a lovely finish. You really won't get better quality for the same price anywhere else. Ordering was effortless and delivery was spot on the date. Well packaged with the stand inside two boxes actually protected by bubble wrap. Will always look to Bax Music for all my gear in the future. Thanks guys!!”

Helpful Report

Posted 4 years ago

“Great service Only thing I would say is for the price could have included DPD delivery ,they are excellent Hermes are not that great. Outer box came completely ripped open one side. Could have lost the European electric supply and makes feel goods was mishandled which ultimately could cause damage to product”

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Posted 4 years ago

“Ordered a guitar case and a few other bits following a previous guitar case order ( prices are really reasonable and the Fazley cases are excellent) Very quick delivery with no issues at all - goods arrived perfect ! It even arrived a day early!”

Bax Music 5 star review on 26th February 2021

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Posted 4 years ago

“Great service, prices and communication. Cannot ask much more than that!”

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Posted 4 years ago

“Exaxctly what I wanted. Arrived VERY quickly and reasonably priced.”

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Posted 4 years ago

“The Ernie Ball 4144 Padded Neoprene Comfort padded guitar strap I ordered is great, really comfortable and offers the support I needed. I was getting pains in my shoulders from the basic guitar strap I had before so this is much better. BAX was great, as per usual. The item arrived much earlier than expected and came in great condition. And they were one of the few places that had my item in stock and at a reasonable price. Excellent.”

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Posted 4 years ago

“I bought the hyvibe 30 CHV30E I am still working through what this guitar can do. This guitar is a good quality build and sounds very good without any effects purely as an acoustic guitar. Switch it on and the effects are absolutely brilliant. Using this guitar is great fun and has rejuvenated my enthusiasm for playing. The action is very good and it is easy to play.”

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Posted 4 years ago

“Great customer service , was well informed about delivery dates and processing order stages , great price and great product . Very pleased”

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Posted 4 years ago

“The L85 digital piano stand is brilliant it’s turned my piano in to a very nice looking piece of furniture as well as a joy to play ! It was a good price , delivered on time and with good communication , definitely a 👍 up from me !”

Bax Music 5 star review on 24th February 2021

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Posted 4 years ago

“Bought two dust covers for my keyboards. Excellent quality - just the job- and a decent price. Ordered on Sunday, and even with cheapest postage, came on Tuesday! Really good service - thoroughly recommended!”

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Posted 4 years ago

“Quality products at really good price, and delivery was quick considering the gear came from the Netherlands.”

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Posted 4 years ago

“Excellent in every way! They do what they say they will do and today that’s hard to find!”

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Posted 4 years ago

“Price was good. Delivered on time. Easy to use website. A good experience”

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Posted 4 years ago

“Great service at a great price. Why look anywhere else?”

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Posted 4 years ago

“Always; good service, competitive pricing and you dont have to wait long to get your items.”

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Posted 4 years ago

“Great service and fast delivery! Will be using Bax Music to purchase all my music equipment”

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Posted 4 years ago

“Fantastic service again from Box Music. Great price on my new Kala KA-KTU-C ukulele. Stunning looking ukulele. A top quality instrument at a very competitive price. Arrived 2 days after ordering.”

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Posted 4 years ago

“Great speedy experience, will definitely use again!”

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Posted 4 years ago

“Order came quickly and the product (Fazley low volume cymbals) is excellent and at an unbeatable price.”

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Posted 4 years ago

“really happy with the promptness and delivery arrangements. The Allen and Heath Mixer is obviously the one of choice but from now on so are BAX”

Helpful Report

Posted 4 years ago

Bax Music is rated 4.0 based on 2,275 reviews