Bax Music Reviews

Name: Bax Music
Rating: 4.03

4.0 Rating 2,353 Reviews

75 %

of reviewers recommend Bax Music

Company Reviews

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Metrics

4.0

Based on 2,353 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Bax Music 5 star review on 6th December 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bax have emailed me asking for a review of my purchase which unfortunately has not yet been delivered! Ordered and purchased with the promise of delivery within 2 business days but delivery pushed back everyday - currently will be 8 days late. Misled and disappointed and will have to contact credit card comoany to requezt a refund!”

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Posted 4 years ago

“I ordered a yamaha keyboard and a keyboard stand. The yamaha keyboard did not arrive. I wrote an email and a message. I did not receive a response from customer service.”

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Posted 4 years ago

“Excellent quality product arrived speedily & vg value for money. Thank you.”

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Posted 4 years ago

“Brilliant as always!”

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Posted 4 years ago

“Brilliant service and constant updates,cant fault them.”

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Posted 4 years ago

“TOP CLASS SERVICE , PURCHASED A FAZLEY VIOLIN BASS THE BASS CANNOT BE FAULTED THE BASS IS TOP QUALITY I RECOMMEND THIS BASS TO ANY BODY READING THIS REVIEW REGARDS PAUL.”

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Posted 4 years ago

“Delivered in good condition, great price and easy to use website.”

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Posted 4 years ago

“Extremely quick delivery. Unit working perfectly.”

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Posted 4 years ago

“Excellent products and service”

Bax Music 5 star review on 15th March 2021

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Posted 4 years ago

“Meilleur prix du marché , livraison rapide!”

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Posted 4 years ago

“Excellent product, great price, and speedy delivery. Recommended.”

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Posted 4 years ago

“Been a bax music customer for a while, always very quick delivery and competitive pricing - customer service is top notch”

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Posted 4 years ago

“Brought Hohner super chromonica 270 Deluxe from Bax music and am very pleased with my purchase it arrived promptly, well packed and the harmonica had a case which I wasn't expecting. Bax will be the first place I look for musical items and accessories.”

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Posted 4 years ago

“I have been ordering my gear from Bax music for a number of years now and I have just received my machine plus b stock item it arrived in general good condition accept for one or two finger prints but overall the unit was spotless ! Lets just say I am now one very happy customer now !”

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Posted 4 years ago

“Quick delivery and good communication”

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Posted 4 years ago

“Very competitive price, great delivery and good communication from order to final delivery.”

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Posted 4 years ago

“First time using this company and was perfect from the go....perfectly priced...product ideal...delivered very quickly and good customer service all round...perfect!!”

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Posted 4 years ago

“Excellent service and excellent product. Couldn't be happier. Will be ordering all my musical gear from here in futur. Damiano”

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Posted 4 years ago

“Even with a small PA, I was pleasantly surprised at the beautiful quality sound with this condenser microphone. I never like a mic to be too close to my mouth when singing or playing my chromatic harmonica. I prefer to have it about 6" away, but it's not possible with other mics. It was clear and even at about 12" away. This is an excellent mic.”

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Posted 4 years ago

“Very pleased. Thank you.”

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Posted 4 years ago

Bax Music is rated 4.0 based on 2,353 reviews