Bax Music Reviews

Name: Bax Music
Rating: 4.04

4.0 Rating 2,274 Reviews

76 %

of reviewers recommend Bax Music

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Metrics

4.0

Based on 2,274 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Bax Music 5 star review on 7th April 2025

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent from start to finish From purchase to delivery. Easy and efficient”

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Posted 3 years ago

“Extremely pleased. Great guitar in looks, build and the way it sounds and Bax had a lower price than others, and it arrived quickly!”

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Posted 3 years ago

“Excellent delivery and product was as described and delivered really well packaged”

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Posted 3 years ago

“DIY guitar kit (LP type) seems to be a good purchase with the guitar wood very attractive. Haven't started building it yet so can't comment on the hardware. However the big drawback is the lack of wiring instructions which make the wiring very difficult and pretty much hit and miss. It would have helped a little if the wiring was solderless. So many diagrams online and with different colour cabling trawling the net for answers doesn't really help. Included instructions would have helped and probably give me the confidence to buy the tele version but without them I'll probably not bother again.”

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Posted 3 years ago

“This is a great quality item, when i found it on the website i wondered what the quality would be as the price was great. I didn't need to worry, it is as good as anyone else's and the delivery was good value as well. I Defo wont think twice next time.”

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Posted 3 years ago

“A good resonator for a very good price, The packiing was excellent and the guitar was deliver d on the date I requested. Would recommend the product and Bax. Great shopping experience.”

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Posted 3 years ago

“Couldn't find this anywhere in UK, and apparently Bax Music has these cables, superquick delivery with items coming safely packaged, it fits Philips X2HR headphones perfectly, and you can have microphone option now”

Bax Music 5 star review on 3rd June 2022

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Posted 3 years ago

“Ordered a Rockboard Tres3A pedalboard to replace a very well gigged homemade board. Bax delivered on time and kept me informed of the order status from the start. The option to have it delivered to our local post office was great and saved me from having to stop in all day. The Rockboard is superb and comes with a gig survivable ABS case rather than a flimsy bag. I can recommend this pedal board, it’s very easy to set up.”

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Posted 3 years ago

“I bought my new bass amplifier at the best price I could find anywhere. The online purchase process was a doddle and the communication fromm purchase through to delivery was exemplary. It is easy to make the very best of 5*star recommendations.”

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Posted 3 years ago

“perfect no problems 10 out of 10”

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Posted 3 years ago

“Brilliant service … guitar arrived within five days ….very well packaged and in perfect condition …able to track it all the way…. great price and service…what more can you ask for?”

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Posted 3 years ago

“Delivery fantastic, service brilliant. Kept updated for product delivery although it's smaller than I thought it would be but still looks great. However be aware that UK plug comes unattached from product”

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Posted 3 years ago

“First class service as usual and super fast delivery.”

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Posted 3 years ago

“Great price and service from Bax music,loving my tama starclassic performer too”

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Posted 3 years ago

“I couldn't find the product I purchased at a lower price anywhere else, so Bax Music pricing must be fair and I was very happy with the speedy delivery and communication by email for items arrival.”

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Posted 3 years ago

“The items arrived on time and in good condition. Super service.”

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Posted 3 years ago

“Excellent service from Bax - yet again! Delivered in pristine condition by very helpful driver. Well packaged up and very happy with my purchase. Great little bass guitar.”

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Posted 3 years ago

“Very easy to deal with, great communication and swift delivery.”

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Posted 3 years ago

“Absolutely beautiful guitar and plays like an absolute dream! Was more than a little concerned that it may end up being a bit of a gimmick but this absolutely the perfect guitar for electric players wanting to add an acoustic element. Love the neck, action & setup straight out of the case was brilliant and the customer service from Bax second to none. Was really pleasantly surprised by how quickly the guitar arrived and how much care had clearly been taken to package it to arrive safely. I'd highly recommend the instrument and would definitely encourage others to order it through Bax music! Thanks!”

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Posted 3 years ago

“Cannot fault them Great price, Great communication. The item came packaged very well and arrived on time. Great job”

Bax Music 5 star review on 16th May 2022

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Posted 3 years ago

Bax Music is rated 4.0 based on 2,274 reviews