“Almost two weeks and still no sign of my delivery. Stuck in a DX depot. Maybe good in the Netherlands but avoid in the UK. Just look at the other reviews. I hope they will fix this soon!”
“I looked around to find a replacement banjo head for a repair i was carrying out for a friend ,which was readily available and a reasonable price and found the Bax Music advert.
The product arrived within a couple of days and was a noted make and good quality.
It enabled the repair to be done without delay and i am very well pleased with the service and response. Many Thanks. Harry”
“From what I understand, the "B Stock" Rapier Saffire 6 electric guitar I purchased was a return. Can't work out why it was returned, only things that stood out to me was a smudged finger / thumb print and the requirement for a quick tuning. Everything thing is as advertised or better, very impressed with variable tone system. Ordering was simple and delivery was as forecast. Price was heavily discounted, too embarrassed to say by how much. Thanks BAX! š šø.”
“My experience with this shop is terrible . I bought a Halloween gravestone decoration ( although a music shop they also sell Halloween decorations ) the product arrived and one gravestone wasnāt working. - the lights should move and a ghost fly up, but it didnāt move. I asked for an exchange and to be fair they accepted it and arranged a postage label. This is where things went bad. It took several weeks for them to ship the replacement so it actually arrived after Halloween and worse ā¦ā¦ the product was faulty againā¦.. and exactly the same problem as the first one . Iāve contacted customer services several times about this over a few week and they simply ignore me and donāt reply. Terrible customer service. My advice is to shop elsewhere. Iām in yeh process of involving trading standards and citizens advice to try and get a refund.”
“I ordered a left handed acoustic for my dad and when it come itās a tiny guitar like kids size nowhere on the website did it say itās a kidās guitar and I canāt send it back so I am stuck I recommend you avoid this app I am new to playing guitar and I have found that a good app is gears for music”
“A good value Black, Single Cutaway Electro-Acoustic Guitar with a built-in tuner, and padded gig bag with pockets, delivered well packaged and in good condition albeit one day late. Nice warm sound, also nice sound when plugged into amplifier although not very powerful. It has a nice easy action (easy to play) neck. Although not shown on website, supplied with 2 stick-on, pick guards. On the down side, the low E string has a couple of coils missing, the bridge saddle is a bit out of alignment and I had to purchase a 9 volt battery for the tuner elsewhere. But on the whole bearing in mind the reasonable price, a good buy which I would recommend.”
“Well pleased with my Acoustic Guitar came in perfect condition, has a lovely finish to it, light to handle and a joy to play, and sounds great be it that I am a total newbie.
Thank you Bax Music for your great service and also the video on how to tune the guitar Many Thanks
O
1 Happy Customer.”
“Kit guitar looks to be okay on delivery, bought for Xmas present so wil not be built until after this time.
However, asked for delivery on 2 November (Parcel Force), did not arrive until Monday 6th - no explanation or apology. Package sat in the local depot only seven miles away since 1st November. So unable to give five star feedback.”
“Bought an Odyssey case for my DJ controller. Decent quality, well made. Well packaged from Bax Music and promptly delivered to. No complaints at all.”
“Can't reveiw as I haven't received the guitar yet.Have you any idea when it's coming .Will it be here for Christmas.
I'm starting a tour on November 28th.”
“As this item was supposed to be delivered to me on the 2nd of November and I still have not received it on the 6th of November I am not that pleased.
Please chase this up!”
