“An excellent case for the money, perfect fit for my Tele or strat. High quality latches and looks great. Feels and looks like a much more expensive case and I have several other brands to compare it to”
“I recently purchased an Ibanez af75 . Really happy with the look of the guitar and it plays great. Ordered and delivered on time within five days. After this experience I would highly recommend Bax music, and will definitely be using them again in future.
Thankyou.”
“A service second to none.I received the gig bag exactly when I was told I’d receive it and it was all fine which was a relief as needed it for gig that evening.”
“Took a chance and just bought a Seagull S6 Original Slim Acoustic Guitar + range of accessories. Watched the website for a few days to get a delivery day/time-frame when I would be home. Arrived spot on the two-day estimate. Really well packaged, box contained everything as ordered. Great guitar, well set up, very pleased with purchase. Absolutely nothing to fault here. Very happy customer.”
“Box arrived with no damage and all goods were packed very well.
Only reason I am not give 5 stars is that their courier tracking via Parcel Force gave me no information until the driver knocked my door!!”
“I wanted a Studiologic SL73 and, as always, the price at Bax Music was most competitive.
Fast delivery, tracking and terrific packaging.
I've bought from them before and I'll be coming back again, no doubt.”
“I was looking for a hard case for my Joe Brown signature Ukulele and saw the Fazley offered by Bax Music at a low price. The delivery cost was worthwhile as it arrived quickly and was extremely well packaged. The Fazley case far exceeded my expectations for the cost, it looks good and my concert Ukulele fits perfectly inside”
“Asking for a review of a product that i still don't have despite being in stock and ordered over a week ago. No despatch email or tracking reference until i chased up via phone. Said Id have the product on a few days - still nothing and not even despatched yet according to the now provided ups reference.”
“Prices are good, products are good, packaging is good and even time for goofs to be handed to courier was good. However I did place my order on Friday and selected Tuesday for delivery. Delivery was actually the following Friday and even though I had a tracking number, every time I checked there was no status advice whatsoever. Maybe there are hold ups from Europe? So I'd say everything is fine if a week is ok for you to wait. It was this time, but if I needed something in a hurry I'd choose a UK supplier.”
“The DAP butterfly latches were perfect and at a killer price but the dispatch email, sent at 23:02 on 16th Oct informing me my package was on it's way with a delivery date of 19th, turned out to be incorrect; the package was actually delivered at 09:20 on 20th, which in itself wasn't a big deal because the latches were neither of high value nor needed in a hurry.
HOWEVER - the package was sent via Parcel Force Express 24, the shipping lable was date-stamped 17/10/23 and Parcel Forces' tracking history shows the package wasn't scanned into their depot till 20:30 on 19th, almost three days later! This begs the question: where was the package between 23:02 on 16th and 22:30 on 19th? Was it lost somewhere in Bax's dispatch department (in which case Bax have a problem) or are Bax are charging customers for the Express 24 service they aren't receiving from Parcel Force - in which case Bax STILL have a problem.
Judging by several other customers comments Bax need to have a look at what's going on with their shipping process. If this had been a high value item, or something needed the next day, I'd have been an unhappy and concerned customer.”
