“Speedy delivery (in fact arrived couple of days early) we have a very good local courier service and love the Markbass Micro with it great sounds and portability plus it looks good too. Many thanks to both BAX and Hermes to get the job done”
“I purchased a Lenco LS-300 in early august which arrived late and damaged. The Bax Music return process is a slow process and I was advised several times in the last 5 weeks that a refund would be given within a 48 hour timescale and I’m still waiting for a response from a guaranteed final refund processed within 48 hours ago (216 hours ago to date.
Please consider any other alternative sellers. If you have an issue then it will drag and drag on it’s not worth the hassle. I’m sure that if your purchase has no issues then things will be hunky dory however any issues and YOU WILL HAVE HASSLE their return process is very time consuming and the customer service at times is non existent (brilliant on first contact but rapidly deteriorating after that)
BE WARNED”
“Please don't waste your time buying…
Please don't waste your time buying from Bax Music , place my order 27th Aug should've received by the 2th Sept today is the 8th sept still haven't got it , No communication whatsoever have to cancel ask for refund, I would not recommend.
Useful Not good enough
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“Returned to BAX for dust covers for my Reloop 4000's that I got such great service from the first time and once again they didn't fail to keep that up, arrived quicker than expected and once again great value for money.”
“Items arrived on time and in good condition. Ridiculous amount of plastic packaging though. You really should look at ways of cutting down the use of cardboard and plastic.”
“I'm gonna give a 3 out of 5 stars for bax, communication through Facebook was pretty good although not the fastest customer service they did help get my order to me. Great prices too The problems I have is the delivery was 5 days late which is understandable but when the items arrived the box had clearly been opened with my order unwrapped and unsealed loose in the box. Other than that cannot complain with service at all. Hopefully bax music read this about the order because I was shocked about the order being in the way it was but was willing to accept after waiting for a delivery that should of gurenteed to be here Friday. Would buy from again if sort out faults. Hopefully somebody from bax will read this and and help come to a agreement to solve the issues I had”
“Brought a 70s style portable radio/cassette player which fits nicely on the back seat of my 70s car with my 70s hamper .
Looks great and of it’s time, haven’t used it yet and probably won’t as it’s more of a prop.
It was a great price for what you get”
“Order arrived next day, as usual from Bax Music. I love my new products and can't wait to try them this week. I have updated my gear recently from Bax Music and we are very happy with new speakers etc. I will, as I always do recommend to family and friends . Thank you, Thomas Forde.”
“Great product and very good service. After an awful experience earlier in the year I thought I would try you one more time and i am pleased that I did. Price was competitive and the produce arrived a day before it was expected.”
