Bax Music Reviews

Name: Bax Music
Rating: 4.04

4.0 Rating 2,275 Reviews

76 %

of reviewers recommend Bax Music

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Metrics

4.0

Based on 2,275 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Bax Music 5 star review on 7th April 2025

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a Peterson Strobostomp HD. Bax have the Best price and super quick delivery! Don’t waste your time trying to get price matches elsewhere. Bax are where the party is at!”

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Posted 4 years ago

“Purchased Innox IVA 38 add-on for Innox INA HD stand on Black Friday deal. Great value and well made product and delivered very well packaged. Despatched the same day as order placed and would buy from Bax Music again.”

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Posted 4 years ago

“Service has been brilliant from the start of my purchase to being delivered. The price was very competitive very satisfying knowing that I can recommend bax music to anyone and everyone will be useing them many more times”

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Posted 4 years ago

“My first experience of Bax Music has made me very happy. My order for Audio Technica Professional Monitor Headphones was fulfilled at an excellent price (£39 plus p&p), immediately acknowledged and monitored, and delivered in less than 72 hours. I'm not a professional, but these studio headphones have transformed my experience of listening to music and enhanced my well-being with their superb 3-D sound. Thank you Bax!”

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Posted 4 years ago

“Always great products and choice, nice prices and very quick dispatch, 5*****+. Ace for all your kit, with the top brand names.”

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Posted 4 years ago

“Always great prices and choices, my go to place for music equipment.”

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Posted 4 years ago

“Good product and fast delivery.”

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Posted 4 years ago

“I bought the FJA518SB and only been playing for a few months but for the money this is a excellent buy, would recommend this guitar”

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Posted 4 years ago

“The items arrived safely, and in good order, but the invoice does not match the prices displayed on the site, and several rounds of correspondence have failed even to get an acknowledgement of the problem,they just keep repeating the same thing over and over without addressing the actual issue. Will not be using again. (The issue is to do with VAT: because they have my VAT number, they invoice using a Netherlands VAT number, thus showing no VAT on the invoice - but they charge the individual items at inc- VAT, not ex-VAT prices, meaning I've paid inc VAT prices but can't reclaim the VAT as I normally would were it shown on the invoice.”

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Posted 4 years ago

“Great service start to finish. Guitar arrived really quickly in perfect condition. I also had a query about the guitar which was answered very swiftly. One happy shopper here!”

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Posted 4 years ago

“We were looking to find a Roland PA-4B S-Key Hammer (04671290)? Found this ordered it and it arrived bang on time. Thankfully it was the perfect hammer now the piano is in perfect working order. After looking on YouTube it was easy to removed the broken one and replace it with the new one. Great service thank you”

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Posted 4 years ago

“You folks at BAX are terrific. I recently bought a Steinberg UR44C audio interface from you. The price was excellent and the product superb, arriving with a gallery of software ready to go. The sale transaction was a breeze with free shipping that delivered ahead of schedule along with regular updates from the courier plus mail/text messages to give delivery day & time. An all round excellent and easy transaction.”

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Posted 4 years ago

“Happy as always. Thank You so much for 32GB. Perfect! Stay safe! Kind regards Marcin”

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Posted 4 years ago

“Really great piece of kit. Lovely pop shield and mic stand. Perfect for home recording and my SHURE mic fits in perfectly. Incredible service and range of products at Bax. They are my go-to for musical equipment and always have the best prices, biggest range and super fast service. THANK YOU.”

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Posted 4 years ago

“I am very satisfied with the prompt delivery and low price from Bax Music”

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Posted 4 years ago

“Easy to order, great choices, best prices and very quick delivery.”

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Posted 4 years ago

“Great website , Best prices , quick delivery . Great service . Thanx Bax”

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Posted 4 years ago

“Prompt service. Product excellent at a good price. I wish the instructions were in English and not German”

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Posted 4 years ago

“My experience with Bax music was excellent. They offer some of the most competitive prices in the market. My items arrived promptly as specified. Would definitely shop from Bax again. They were also very responsive when I had a question about one of my items.”

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Posted 4 years ago

“Booked delivery for Monday as site is able to receive packages, unfortunately still waiting and its now Thursday. Hermes are so bad perhaps you should use someone else.”

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Posted 4 years ago

Bax Music is rated 4.0 based on 2,275 reviews