“An excellent company to deal with. I found my monster Ibanez RG8 8 string guitar on their website. I saved £100 off the list price! The company is a pleasure to deal with and communicated well throughout the process. My guitar arrived one day early ... just before Xmas! I will definitely use Bax again!”
“My own self Christmas present, (Behringer MS 1 BK included UK adapter) delivered on time and at a great pice with a 10% off coupon received by post, currently under the Christmas tree, can't wait to open it, thanks a lot and Merry Christmas.”
“Still waiting for delivery, Hermes said my guitar was too heavy but would be delivered in 48 hours. 5 days later can't get any information from Hermes and no-one from Bax replies to my emails.”
“I would Highly Recommend Bax Music,
The customer service has always been friendly and helpful to me and kept me updated on the progress of my purchase with regular Emails.
One of the best companies i have dealt with online.
The delivery service Hermes can sometimes be slow , so maybe it could be improved if they offered someone like DPD with hour slots ?
But all in all its really a great company with great prices.”
“I'm delighted with my Fazley tenor banjo case , it's superb quality. Sadly , the same can't be said about the courier (Hermes). My parcel was left outside a communal door . Luckily my neighbour brought it upstairs for me before someone walked off with it.”
“Received the Focusrite 8i6 audio interface but it was not the new item I had ordered. It had quite obviously been previously opened and very possibly used. If I had wanted second hand or B-stock, I would have bought on eBay and paid a lot less. I reported this to Bax but was told that all they could offer was for me to return for an exchange or refund. I would have hoped that this dismal level of quality control may have been compensated in some way but apparently that isn't company policy.”
“The delivery was super quick, the prices were fantastic, and the item was perfect. The description and photos were exact to what I received, and the packaging was protective, so that it all arrived in pristine condition. Tried it out for the first time today, and it works just fine. Very pleased :)”
“Bought as a xmas gift for grandson Charlie,it was what he asked for he sent me the link so I ordered it easy done.Arrived as stated and well packaged.”
“Excellent friendly and fast service. Also the lowest retail price by far to be found online at the time of purchase for the product I bought ((Behringer Poly D analogue synth ). This was my first purchase from Bax Music and I was very satisfied.”
