BedPlanet.com Reviews

Name: BedPlanet.com
Address: 3025 E Post Rd, Las Vegas
Rating: 4.71

4.7 Rating 350 Reviews

93 %

of reviewers recommend BedPlanet.com

4.7

Based on 350 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

BedPlanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service - fast shipping - great help video - great purchase.”

Helpful Report

Posted 2 years ago

“Great service and fast shipping”

Helpful Report

Posted 2 years ago

“It took 2 months to get the bed not 3 weeks, I had to keep calling and e--mailing even after I was told it was delivered to the delivery company. I will never recommend to anyone to buy from Bed Planet. The people were nice but the service is terrible.”

Helpful Report

Posted 2 years ago

“Adam was very helpful. Delivery was 2 1/2 weeks after order. Reverie 650 split Cal/King with reverse Trendelenberg is perfect for those with GERD.”

Helpful Report

Posted 2 years ago

“Quality of product was poor. Metal support broke within first 2 weeks. I had already had a complaint in due to damage of the product when it arrived. They sent another bed, but refused to replace the bent metal piece.”

Helpful Report

Posted 2 years ago

“The chair has a very audible groaning/creaking sound when the right arm air bags compress. for over 10,000 dollars, this is a bit disappointing.”

Helpful Report

Posted 2 years ago

“Had my hard to find mattress by Sealy. Also at a great price. The customer service was top notch as I had an issue between the bedroom frame I purchased elsewhere but BedPlanet actually helped in solving the problem. Thank you.”

Helpful Report

Posted 2 years ago

“loved the fact that i found the exact mattress my mom wanted but it took very long to be delivered. ETA was 12/21/21 and we received maybe 2-3 weeks later. So if you're in no rush I definitely recommend bedplanet.”

Helpful Report

Posted 2 years ago

“Bed arrived in very poor condition with box torn and gouged and both ends resealed in transit. Shipping was long due to custom and UPS hang ups. Will inspect within next day to confirm all is okay. Such aspects of the transaction deduct 2 stars from overall experience. Bedplanet however upon ordering the bed was very helpful and professional. If bed is in great condition I will revise my rating accordingly. I”

Helpful Report

Posted 2 years ago

“Great price and delivery on a nice mattress .”

Helpful Report

Posted 2 years ago

“When it turned out that a closed-out product I ordered was out of stock, Bed Planet contacted me and offered me an in-stock upgrade for the same price. My upgraded beds quickly arrived in perfect condition. I am impressed (and grateful).”

Helpful Report

Posted 2 years ago

“I am pleased with the beds”

Helpful Report

Posted 2 years ago

“Great service with even better communication! Extremely willing to help give information”

Helpful Report

Posted 2 years ago

“This bed is fantastic. I own two Magniflex and love them both. This one is soft but perfectly soft, not too soft but definitely not hard so I am extremely pleased. Quality is very high. You cannot take the cover off of this model but with a good barrier cover I see no point. If there are two people who both love soft, this is the mattress!”

Helpful Report

Posted 2 years ago

“Parts in stock and quick free shipping”

Helpful Report

Posted 2 years ago

“Did not come with enough screws so I had to go to the hardware store and spend more money”

Helpful Report

Posted 2 years ago

“Service was fast and perfect. Shipping was super fast and got my product faster that I expected and in perfect condition.”

Helpful Report

Posted 2 years ago

“Quick delivery. Great service. Exactly what I was looking for. Thanks!”

Helpful Report

Posted 2 years ago

“My package arrived on time and was exactly as expected. Thank you!”

Helpful Report

Posted 2 years ago

“Ordered 2 beds and the customer support was amazing! They went above and beyond to get me the beds on time and made sure I was happy. Would totally buy from them again!”

Helpful Report

Posted 2 years ago

BedPlanet.com is rated 4.7 based on 350 reviews