Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.69

4.7 Rating 359 Reviews

93 %

of reviewers recommend Bedplanet.com

4.7

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Bedplanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

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“Good people 2 do biz with. Had the bed 1 night, hope there R no probs. But even after 1 night my body feels better. Don't hesitate to do biz with these people!”

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Posted 6 years ago

“Great mattress great price. Delivery was prompt.”

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Posted 6 years ago

“White gloves delivery was great, comfortable pillow top firm support real good price well made”

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Posted 6 years ago

“I couldn't be happier with my purchase of Leggett & Platt adjustable bed frame. My order was processed quickly, delivery and set up was completed professionally. Would recommend Bed Planet and my choice of frame to others looking.”

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Posted 6 years ago

“Bed delivery was delayed as the driver had the wrong delivery address and wrong customer name. However, he later pulled the packing list and found my correct name/address and made the delivery. Once I moved it into the house/assembled the lift mechanism, all worked very well. However, I strongly recommend at least two people handle moving and assembly....it weighs close to 300 lbs and was quite a task by myself. Otherwise, I'm very happy with the bed base, features of the base, price and delivery (after the driver determined the correct name/address).”

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Posted 6 years ago

“I had this mattress in different sizes and unable to find in a king. Bed Planet had what I needed at a price much less than I paid previous. Shipping was 2 weeks as expected, the freight company was a little backed up so I just went there and picked up. So glad I made this purchase”

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Posted 6 years ago

“Can't really review as the wrong size was ordered. Re-ordered the correct size but have not received yet.”

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Posted 6 years ago

“The online customer service was great when ordering the bed and they answered all questions we had. The delivery and set up was on time as schedule and they did a great job. This saved me a lot of money and definitely would recommend even though I had doubts about ordering without knowing about the company.”

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Posted 6 years ago

“very caring people to work with, Mattress arrived when scheduled..thank you”

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Posted 6 years ago

“Lowest price I could find on my mattress so thought I'd give them a try. Mattress was slightly damaged in shipment to the local delivery agent. I called the customer service line and they arranged for an expedited delivery of a replacement mattress, which was received within a few days. New mattress was delivered and the old one removed with no issues at all. Pleasantly surprised at the ease of resolving this problem and couldn't be happier!”

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Posted 6 years ago

“BedPlanet provided exceptional customer service and I would not hesitate referring them or making another purchase from them.”

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Posted 7 years ago

“Love the mattress and glide-away adjustable frame. I must say, at 6'4" I have a bit of a buyers remorse. I chose the slip Twin XL side by side as to have one firm (what I like), and medium on the other side (potential future mate). However, when choosing a mattress I was so focused on the feel of the mattress type, I did not properly fit the mattress to my height. Consequently, I have a mattress that has 2" of head to toe wiggle room. At this price point, I would rather just get one firm King size.”

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Posted 7 years ago

“I like to shop local but I saved 25% (after rebate) buying from BedPlanet.com. That was too good of deal to pass up! Shipping was reasonably quick and delivery was a breeze.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“I did comparison shopping and found BedPlanet to give me the best value for my money.”

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Posted 7 years ago

“Fast, smooth, great product”

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Posted 7 years ago

“this worked but instructions not easy to use.”

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Posted 7 years ago

“My new base fully met my high expectations. I have a custom made platform bed and the frame fit into it like a glove. It is recessed and looks like it was custom made for the platform bed. I did not find any other adjustable frame that met my rigid criteria. I received a fair price and good service from BedPlanet.”

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Posted 7 years ago

“Received the bed brackets on time and in great shape .”

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Posted 7 years ago

“Bit the bullet and got an excellent mattress. BedPlanet was easy to work with and discuss options over the phone. The delivery was a breeze. They set it up, took away the old one and assembled my base. It's a joy to sleep well and know I got excellent value at a fair price!”

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Posted 7 years ago

Bedplanet.com is rated 4.7 based on 359 reviews