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Bedplanet.com Reviews

4.7 Rating 359 Reviews
93 %
of reviewers recommend Bedplanet.com
4.7
Based on 359 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Bedplanet.com Reviews
Anonymous
Anonymous  // 01/01/2019
I'm very satisfied. They answered my emails quickly, gave me a good price and quick delivery. We may be ordering mattresses. Thanks!
Helpful Report
Posted 7 years ago
After applied all coupons, bedplanet.com is the cheapest mattresses seller on the Internet that I could able to found. They will save you at latest $300 compare with bricks and mortar store.
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Posted 7 years ago
We bought a split King Glideaway Odessa adjustable bed with elevation kits for both sides and couldn't be happier with the purchase from Bedplanet. The bed arrived in a reasonable amount of time and is now in use! Bedplanet had the best price we could find.
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Posted 7 years ago
It's not often that you find a retailer with good customer service, but BedPlanet is awesome. For being an online website and not my local store they sure did treat me like they were right around the corner from me. I took them up on their 101 Night Comfort Guarantee on a Sealy mattress I purchased and without any questioning or argument they swapped it out for a different one. Quick delivery and delivered in exactly the time frame quoted. I'll be a customer for life!
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Posted 7 years ago
Good experience.
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Posted 7 years ago
Great product, excellent customer service and speedy shipping. To top it all off it was the best pricing around. Could t be happier with the experience and purchase.
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Posted 7 years ago
We have an Ashley Porter Storage Platform bed and there are really only two adjustable bases that will work with it. I ordered the Sunrise for two reasons, one my bed is the one in the instruction manual so it was really made for it and two, the other type uses many slats instead of a flat base which would void the warranty on our mattress. I purchased here because they had the best price around. My only advice would be to take the savings and spend it on white glove delivery if you bedroom is not on the first floor. The base is HEAVY and in the case of Queen size, it's the same size as a queen mattress.
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Posted 7 years ago
I highly recommend bedplanet.Great service.
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Posted 7 years ago
Love my mattress and the company representative was GREAT to work with. Only issue was that the delivery service that they use did not offer weekend delivery- so difficult if you work a regular M-F 8-5 job.
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Posted 7 years ago
Mattress was delivered in one week on the day they promised, albeit a little later. Price was the lowest around on eBay. Delivered in bags and protected (no tears). Great service! Highly recommend. I would buy again from Bedplanet.com.
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Posted 7 years ago
I was really impressed with Bed Planet's customer service. I wanted to follow up on my order's anticipated arrival date, and the gentleman I spoke with was courteous and even called me the next day to ensure I was able to connect with the shipping company. It felt like I was dealing with a small, local business. The mattress arrived in excellent condition. Very happy that we were able to find such a deal - a little over half the price of the big mattress store's "sale" price. Thanks!
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Posted 7 years ago
We ordered from Bedplanet because our local store did not have the bed we wanted. Wow, glad we did! We almost saved 50% over the store price and delivery was quick and professional. Will definitely will be ordering from Bedplanet again!!!
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Posted 7 years ago
King Mattress
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Posted 7 years ago
Super easy delivery and best price
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Posted 7 years ago
This new mattress will probably want to make guests stay longer! Ooops! The service was great and I most appreciate the fact that I never had to leave home to get this new mattress.
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Posted 7 years ago
Adam and Richard are both very help have no problem working with them, nice to have people that really helps
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Posted 7 years ago
Love this set. Excellent quality. Would use this company again. Fast shipping also
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Posted 7 years ago
Efficient ordering process. Timely delivery and setup. Good value.
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Posted 7 years ago
Better price and BedPlanet delivered my mattress 1 day sooner than could local stores. Was real easy to place order and have no regrets with this company!
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Posted 7 years ago
Very good experience. Delivery was made within the designated time period - in fact, I was told I'd be 1st delivery of the day so I could arrange my schedule accordingly, a big plus. Most give you a 3 or 4 hour time frame but won't commit to honing in more specifically. All went smoothly. The product, a mattress, was as expected re firmness, etc. and I'm quite satisfied.
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Posted 7 years ago
Bedplanet.com is rated 4.7 based on 359 reviews