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Bedplanet.com Reviews

4.7 Rating 359 Reviews
93 %
of reviewers recommend Bedplanet.com
4.7
Based on 359 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Bedplanet.com Reviews
Anonymous
Anonymous  // 01/01/2019
I ordered an adjustable bed for my 83 year old Mom from BedPlanet.com and was so pleased by the specialized treatment that we received throughout the whole process. I initially found the product and pricing online at BedPlanet.com but then called to ask a few questions and the customer service person I spoke to was so helpful!. The bed arrived earlier than the expected delivery time, and the company that came to set it up was also very professional, pleasant and great to work with. I highly recommend BedPlanet.com.
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Posted 7 years ago
Terrific product better than expected.
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Posted 7 years ago
The bed met all of our expectations
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Posted 7 years ago
When I purchased my mattress frame the legs were 9 inches. The mattress came up to my hip. Now with the smaller bed legs, the mattress is a reasonable height. The product was sturdy and I am very pleased with the outcome.
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Posted 7 years ago
Sales price, delivery and customer service were excellent. I would buy again from BedPlanet.com.
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Posted 7 years ago
When I bought my bed at a local store I did not know I needed special brackets to attach a headboard. After searching locally & on the Internet, I found the best price at Bedplanet.com & was able to use a coupon & get free shipping, too! In addition to the great price, the service was fantastic. Communication was great & shipping was very fast. The product received was exactly what was described and what I needed for my bed. I would recommend this site to anyone looking for a fair price & a flawless transaction! Thanks BedPlanet!
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Posted 7 years ago
I looked all over NJ trying to find this consumer reports top rated mattress and found it online at Bedplanet since it's made here in NJ I was hesitant to order it online. I called Bedplanet and talked to them and they said yes it would be shipped within NJ. The price was exactly right I got the free box spring and a discount so I ordered the cover for the mattress also. The delivery was perfect I was very pleased with this company and definitely recommend buying a mattress from them. This made mattress shopping very easy love the brand and comfort.
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Posted 7 years ago
We are very happy with our purchase at bedplanet. The stuff were very helpful, the delivery prompt and and the mattress everything we hoped for! Thanks Bedplanet!
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Posted 7 years ago
Was able to buy a Consumer Reports top rated mattress that I wanted at a substantial savings. Delivery was very prompt.
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Posted 7 years ago
Great experience with bed planet! We have had our mattress for about a month and are enjoying it. It only took a couple of days for it to feel normal. The last time we purchased a mattress, it took awhile to feel just right. Not this time! Happy with our purchase. They also took our old mattress and box spings away. Yay!
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Posted 7 years ago
Ordering the adjustable bed frame over the phone was as easy as pie and the price far less than through retail stores. Had a very narrow window for delivery and it arrived precisely when requested. Assembly was prompt and we find the bed most comfortable. Great experience and highly recommend Bed Planet!
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Posted 8 years ago
Had a heck of a time getting mattress took weeks, NC warehouse lost it. Really like our mattress.
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Posted 8 years ago
everything was just great from my first call to me setting and using the bed frame i got.
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Posted 8 years ago
Excellent service.
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Posted 8 years ago
adjustable bed / delivery
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Posted 8 years ago
From ordering when I needed specific measurements to delivery, the customer service was extraordinary.
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Posted 8 years ago
We had a very positive experience purchasing a bed from bed planet. The shipment arrived on time and they set everything up. Would buy here again.
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Posted 8 years ago
Great product, web site could show schematics with dimensions. Tried to find out the height of the bed with legs set at 10 inches. I called bed planet and was told 14 inches. Actually it's 17 inches. Salesman just guessed?
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Posted 8 years ago
Saw a CR review, ordered the mattress by phone and 7 days later 2 polite, strong men delivered it and removed the old on. Perfect.
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Posted 8 years ago
Ordered a massage chair, it was shipped and delivered quickly. Have no complaints regarding the process. Thanks!
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Posted 8 years ago
Bedplanet.com is rated 4.7 based on 359 reviews