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Bedplanet.com Reviews

4.7 Rating 359 Reviews
93 %
of reviewers recommend Bedplanet.com
4.7
Based on 359 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Bedplanet.com Reviews
Anonymous
Anonymous  // 01/01/2019
Delivery
Helpful Report
Posted 8 years ago
After thoroughly researching the mattress I wanted I purchased it on Bedplanet saving me hundreds of dollars. Purchase was easy, delivery smooth.
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Posted 8 years ago
I was hesitant to order mattresses online but this company is great. Any time I had questions, they were easily accessible and they took the initiative to make sure that the order was legit since the delivery address and billing address were different. I wouldn't get a mattress any where else.
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Posted 8 years ago
Ordered Mattress set everything went thru perfect, just as they informed on the website.
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Posted 8 years ago
good price, good product & great customer service!
Helpful Report
Posted 8 years ago
Bed Planet=Excellent in all aspects, product exactly as advertised, Two Notch Sealy Conform Performance Firm Fondness Twin XL Matressess, arrived perfect, & on time delivery, sleeps like a dream! Bed Planet, I'm reduced to just say=THANK YOU! IT'S TIME FOR BED!
Helpful Report
Posted 8 years ago
Very pleased with chair and white glove delivery service ... 5 star for both ...
Helpful Report
Posted 8 years ago
I bought a set of two Twin XL (split King) Leggett and Plate S-Cape+ recently. Very happy with the purchase, 10 year-warranty was available if necessary. I took off one star since I wish there can be more seamless delivery status tracking. Once the order was submitted, It took 5 days to ship out of the warehouse. Once out of the whse, I lost track of it. I had to call the trucking company and inquire the status myself. Once communication was established, the next call was on the day delivery was performed. The guys were about 1-2 hours late, however they are friendly. They helped install the adjustable bed to the headboard using a part that I supplied, not originally came with the delivery. They also cleaned up and removed the packaging from my home. Overall I recommend this purchase to others.
Helpful Report
Posted 8 years ago
Mattress was delivered after first try at shipping resulting in a lost mattress. The delivery team scratched the foot board when putting box springs in place. Scratch was successfully repaired by store where bed was purchased.
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Posted 8 years ago
123
Helpful Report
Posted 8 years ago
I was skeptical about buying bed on-line buy BedPlanet had the best price and did exactly what they said they'd do. WELL DONE !!
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Posted 8 years ago
Purchased the Leggett and platt prodigy 2.0 adjustable bed. My wife and I love it. Best price on the internet. White glove delivery was awesome.
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Posted 8 years ago
Excellent but delivery company did not take plastic trash threw in my recycle barrel without asking me .
Helpful Report
Posted 8 years ago
Excellent service at time of delivery
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Posted 8 years ago
From ordering to delivery, the experience was first class. The white glove set up was excellent and would have taken me a long time (and a lot of stress) to do. Thank you!
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Posted 8 years ago
Thanks so much I'm very happy
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Posted 8 years ago
Delivered as promised.
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Posted 8 years ago
Happy altogether!
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Posted 8 years ago
Fast shipping, right item. Thank you.
Helpful Report
Posted 8 years ago
Bedplanet.com is rated 4.7 based on 359 reviews