Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great idea, great beer, great snacks, great service”

Helpful Report

Posted 4 years ago

“Douglas really helped me with my query today, brilliant service!”

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Posted 4 years ago

“Very helpful and friendly!”

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Posted 4 years ago

“Easy to deal with and understood”

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Posted 4 years ago

“Douglas was friendly and quick in sorting my query.”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“Really great service from Beer52 especially Douglas who I spoke to on the phone. Really nice guy, really helpful.”

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Posted 4 years ago

“Excellent selection of beers, great customer service (thanks Douglas!).”

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Posted 4 years ago

“Great friendly service”

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Posted 4 years ago

“High quality Beers”

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Posted 4 years ago

“Douglas was super helpful and sorted me out with my cancellation in about 30 seconds... not bad eh! Excellent service :)”

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Posted 4 years ago

“Douglas was great and offered some options that were not available on the site. As most people have said - hold time to cancel and inability to do it on the site should be easier (but understandable).”

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Posted 4 years ago

“Helpful chap.”

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Posted 4 years ago

“Apart from the length of hold time, once connected Douglas was very helpful and understanding. Sadly I think I am too old now to experiment with different beer - I know what I like and need to stick with it!”

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Posted 4 years ago

“Douglas excellent. Empathetic and very helpful.”

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Posted 4 years ago

“Customer service was very good. Douglas was polite and dealt with my query efficiently”

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Posted 4 years ago

“Great beer, great friendly service. Douglas was a gent. I’d agree that it should be easier to cancel and that this should be possible online.”

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Posted 4 years ago

“When I called to cancel, Douglas was incredibly helpful. Only feedback would be that there should be a way to cancel online as the lines close too early to call when working”

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Posted 4 years ago

“Great beers and great service all round including Douglas from customer services who handled my query.”

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Posted 4 years ago

“Really interesting selection of beers and love the inclusion of the little snacks. Genuinely look forward to the box arriving and seeing what’s inside. Also brilliant customer service whenever I’ve needed to get in touch, from Douglas for example on the most recent occasion. Thanks 👍🏼”

Helpful Report

Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews