Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 28th August 2025

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Beer52 1 star review on 17th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was really helpful on the phone, nice beer and quick delivery.”

Helpful Report

Posted 4 years ago

“Douglas was very helpful and polite even though I was cancelling my subscription, the beers have been good (mostly) but just not for me, Thanks”

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Posted 4 years ago

“Beers are good be very eclectic selection. Customer services very good. Especially Douglas today”

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Posted 4 years ago

“Great beer, and Douglas was very helpful over the phone and helped me with everything I needed. Thanks!”

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Posted 4 years ago

“Really happy with the selection of beers and Angus was very helpful on the phone”

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Posted 4 years ago

“Quick and easy great stuff”

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Posted 4 years ago

“Delicious beer straight to the door. Customer Service can take a while to get through, but is very polite and helpful once you are.”

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Posted 4 years ago

“Great service, easy to deal with and quick delivery”

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Posted 4 years ago

“Douglas was very helpful sorting out my query.”

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Posted 4 years ago

“Good service by Douglas!”

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Posted 4 years ago

“Great customer service from Douglas, very helpful, friendly and efficient.”

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Posted 4 years ago

“Nice beers, quick delivery and good offers. Many thanks to Douglas in customer services for helping me make changes to my account.”

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Posted 4 years ago

“Beer 52 is a great concept and a good company to deal with, Douglas was very helpful in Customer Services when I called them”

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Posted 4 years ago

“Nice beers and generous offers. Douglas in customer service was very helpful and efficient when I wanted to make changes to my account.”

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Posted 4 years ago

“Great range of beers, plan to buy again in future, and a big shout out to Douglas who took care of my questions when I called customer support. Thank you”

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Posted 4 years ago

“Very easy to arrange the subscription and add and remove the amount you get every month though adding in a cancel subscription on the website would be good. They have always arrived on time for me and the magazine and snack are a nice touch to the whole thing”

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Posted 4 years ago

“Good selection of beer with my first order. Sampled 3 so far and others to send out with Christmas presents. Going for 2nd order at 50% of standard price - should arrive to celebrate New year!”

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Posted 4 years ago

“Good customer service, Douglas helped me change the date of my next delivery and fixed my issue quickly.”

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Posted 4 years ago

“Spoke to the customer service. Very helpful and polite.”

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Posted 4 years ago

“Spoke to Douglas today. He was excellent. Understood and was able to answer all my questions clearly. Wish all call takers at all companies were as good.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews