Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, great beer. Got a bit skint and had to cancel but it was easy”

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Posted 4 years ago

“Exceptionally good beer, fantastic to receive deliveries straight to home each month. Seamless service and customer care at all times, including today with Douglas who made suspending my membership totally hassle free. Cheers.”

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Posted 4 years ago

“Great beer for a good price. Fantastic service/communication on the phone too (I spoke to Douglas)”

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Posted 4 years ago

“Good beer and good service”

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Posted 4 years ago

“I've received several deliveries from Beer52 and they've all been varied and interesting. I was surprised how much I liked the Oktoberfest German beers as I wouldn't normally choose them. The customer service is excellent and responded to me quickly and politely. I'd definitely recommend Beer52”

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Posted 4 years ago

“Top quality subscription service. Great customer service provided by Douglas on the phone too!”

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Posted 4 years ago

“Brilliant help very happy with options”

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Posted 4 years ago

“Douglas was extremely helpful with my enquiry. Very happy with service he provided.”

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Posted 4 years ago

“Douglas was polite, well informed, warm and efficient. Very good customer service”

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Posted 4 years ago

“Staff are always quick at helping out over the phone with subscription changes and I'm a bit fan of their products.”

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Posted 4 years ago

“Douglas was very helpful and very friendly over the phone today.”

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Posted 4 years ago

“Really helpful and very pleasant to talk to.”

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Posted 4 years ago

“Douglas was helpful in helping me cancel my membership to Beer52.”

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Posted 4 years ago

“Great customer service! The advisor Douglas was fantastic, really polite and had a positive attitude. Helped me thoroughly. Highly recommend!”

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Posted 4 years ago

“Great customer service, no waiting at all. Advisor was super helpful and was very positive. Highly recommend!”

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Posted 4 years ago

“Douglas listened to my queiry and managed my expectations perfectly. Thanks”

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Posted 4 years ago

“Great customer service and nice beer selection :)”

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Posted 4 years ago

“An amazing service, there is so many of these subscriptions to choose from however beer52 is an exception to them all. High quality beers at reasonable prices with a little snack thrown in :) I have had an other delivery from another competitor cheaper and more beer, however the quality was nowhere near and just normal generic ones what could be picked up at you’re local supermarkets. Beer 52 is a cut above the rest. Due to recent events I was ringing to inform them that I needed to cancel however a very friendly chat with Douglas informed me that I have built up some credit and that I could also put it on hold. Customer service is amazing and very laid back m, just like having a friendly chat with one of the lads.”

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Posted 4 years ago

“Great beers, I wanted to cancel but the friendly call with Douglas informed me that I had built up some credit so I decided to use that for the next one.”

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Posted 4 years ago

“Customer serves excellent, deliveries always on time.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews