Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, upbeat , cheerdul chap.”

Helpful Report

Posted 4 years ago

“The selection of beers was always enjoyable and comprised of beers you generally do not find in stores. Additionally, the beer magazine served as a nice informational guide. Unfortunately, I had to cancel my subscription due to COVID-19 and Angus at beer52 was really helpful in doing so”

Helpful Report

Posted 4 years ago

“Delivery was a day late but other than that fantastic service! Telephone support very friendly and helpful!”

Helpful Report

Posted 4 years ago

“Douglas Was very helpful and friendly, great person to chat too, a credit to your company. Thank you”

Helpful Report

Posted 4 years ago

“Understanding and helpful customer service. Not in the slightest pushy which resulted in me continuing my subscription.”

Helpful Report

Posted 4 years ago

“Good selection of beers in the initial case. I've now had to cancel unfortunately due to losing my job during COVID. Douglas was very helpful however on the phone when I called to cancel and was able to suspend my subs rather than cancel altogether. Good staff, good beers.”

Helpful Report

Posted 4 years ago

“Great variety of beer the majority of I hadn’t heard of before. Unfortunately I had to cancel, but this was easy over the phone and Doug was very helpful!”

Helpful Report

Posted 4 years ago

“Very pleasant conversation with Douglas - rang to cancel subscription, but he offered to postpone so I can first use my credit with a future delivery. Welcome move! Nice chat about our shared passion for beers. Excellent service.”

Helpful Report

Posted 4 years ago

“Great service & top beers! Recommended”

Helpful Report

Posted 4 years ago

“Pretty decent service from Douglas. Rang to cancel my subscription and didn't hassle me into staying. Ended up postponing my membership payments for a few months whilst I looked at what was on offer. Wasn't pushy and was ready to push the cancel button after I requested. Got me thinking about staying on for a couple of boxes maybe.”

Helpful Report

Posted 4 years ago

“Great service helpful non pushy but informative. A pleasure to speak to”

Helpful Report

Posted 4 years ago

“Customer service representative was very friendly and helpful.”

Helpful Report

Posted 4 years ago

“Great Beer! Fantastic customer service.”

Helpful Report

Posted 4 years ago

“Amazing service brilliant beers and very helpful team with Douglas such an asset to the company.”

Helpful Report

Posted 4 years ago

“Fantastic service amazing beers,”

Helpful Report

Posted 4 years ago

“A very human customer service interaction and had a very calming nature. Really impressed.”

Helpful Report

Posted 4 years ago

“Very friendly service from Douglas.”

Helpful Report

Posted 4 years ago

“Douglas was brilliant got everything sorted!”

Helpful Report

Posted 4 years ago

“Witty, charming, friendly i would open up a new account just to ring up and cancel all over again”

Helpful Report

Posted 4 years ago

“Douglas was very friendly and helpful.”

Helpful Report

Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews