Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The beer was lovely and the staff were very helpful and friendly. Just couldn’t afford it anymore.”

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Posted 4 years ago

“Angus was very friendly and helpful and made the cancellation process very easy. Great service, just unfortunate that I had to cancel.”

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Posted 4 years ago

“Got a box at excellent value and customer service was excellent.”

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Posted 4 years ago

“Excellent client service”

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Posted 4 years ago

“Great customer service! Really helpful”

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Posted 4 years ago

“Really opened my mind on different beers. Varied interesting tastes from around the world. I looked forward to the regular deliveries each month. Rather pricey, but where else can you get a service like this. Gordon excellent (of course!)”

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Posted 4 years ago

“Partner really liked the ales and great customer service.”

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Posted 4 years ago

“Douglas was a pleasure to deal with over the phone and I'm very happy with service and beer provided! I look forward to my next batch already”

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Posted 4 years ago

“Excellent customer service. Not pushy. Shame I had to leave really.”

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Posted 4 years ago

“The customer service was excellent and the beer selection was varied and interesting. Delivery is a little pricey but you always get some freebies in the box. Due to unforeseen circumstance I had to cancel my own membership, but would recommend them to anyone who enjoys a choice of premium ales.”

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Posted 4 years ago

“Very quick and straight forward speaking to customer service. Was so nice as well having just a bit of general chat and taking the time for recommendations. Though the beer was personally not for me as I’m more of a gin drinker I would highly recommend anyone else going for this!! They have nice touches as well in their boxes such as an extra beer you can add, little books on craft beer I enjoyed learning about. Overall, such a great company and the customer service was great, had a lovely little chat and straight to the point with no faffing. Loved it!!! Will be recommending this to everyone I know who drinks and likes beer!!”

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Posted 4 years ago

“Very good customer service, very friendly on the phone, I spoke to Douglas. He was polite and professional and couldn’t have been more helpful.”

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Posted 4 years ago

“Great service, great beer”

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Posted 4 years ago

“Spoke with Douglas, he was very helpful and discussed options without ever pushing or giving the hard sell.”

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Posted 4 years ago

“Friendly and helpful”

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Posted 4 years ago

“Douglas was calm, helpful and polite. He reminded me of offers but didn't try and hard sell them.”

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Posted 4 years ago

“Very helpful, offered some dicsounts if I stayed on, all of which were very compelling. No hard sell.”

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Posted 4 years ago

“Douglas was very helpful and friendly in cancelling my subscription. Thanks for a nice service.”

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Posted 4 years ago

“Douglas was very helpful in helping me cancel my subscription today. Great customer service, I just couldn’t afford the £24 a month on the craft beers.”

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Posted 4 years ago

“Top Guy - very personable and friendly on phone”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews