Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,058 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,058 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The beers and wine are always great, I love the variety, and every time I call, whoever I speak too, are always very friendly and helpful (I recently spoke to Claire Graham who was fantastic). Would recommend Beer52/Wine52.”

Helpful Report

Posted 3 years ago

“The Customer service representative Claire was genuine, friendly, professional and helped me find a creative solution! Kudos for having such wonderful employees!”

Helpful Report

Posted 3 years ago

“Claire was brilliant and pointed out an offer I didn’t know I had! Fab service thank you!”

Helpful Report

Posted 3 years ago

“Amazing service! Joel G was quick to help with my query. Not only that their deals on wines and beers are great as youre receiving alcohol youve probably not seen or heard before but tastes amazing.”

Helpful Report

Posted 3 years ago

“I had a gift missing from my order but the customer service was excellent in supporting me, in particular Joel Gutteridge. The beer is excellent and the website easy to navigate.”

Helpful Report

Posted 3 years ago

“Nice wine and beer - delivered to your door. Nice!”

Helpful Report

Posted 3 years ago

“I had an issue with the delivery of a box, but Kieran was very helpful in sorting it out, and the box was at my house within a couple of days”

Helpful Report

Posted 3 years ago

“Amazing quick delivery. Amazing wine and I the customer service zen and Natalie delivered was fast and resolved my question quickly. Overall a brilliant experience”

Helpful Report

Posted 3 years ago

“Customer service is excellent very supportive.”

Helpful Report

Posted 3 years ago

“Great beers, great service over the phone from Callum! I think he knew I was calling from the loo but didn't embarrass either of us by bringing it up, 5 stars!”

Helpful Report

Posted 3 years ago

“The staff are always very helpful whenever I have a query. Both Joel and Kinnaird were able to sort my query out so that delivery could be rearranged. Thanks guys Andrew”

Helpful Report

Posted 3 years ago

“Great value for money and the telephone teams are also very personable when you speak with them. Iannis Barron was the last person I spoke with to cancel (because of my imminent move to Europe - nothing wrong with the wines and service !). Great guy !”

Helpful Report

Posted 3 years ago

“Couldn’t recommend these guys more if you love craft beer, as I do! The customer service is second to none and you are actually able to talk to a real human (who aren’t corporate in style, but rather down to earth and transparent) - something that is hard to come by nowadays. I’d been in a bit of a flap about moving house and they reassured me, got it all sorted and I shall be enjoying my beers through them for a long time to come. Kirsty C. in particular went above and beyond setting up reminders for me and screenshotting with clear instructions on what I need to do after I explained I’m not so good with these sorts of things. It was hugely appreciated. Beer52 is awesome.”

Helpful Report

Posted 3 years ago

“The wine I ordered was really nice, really lovely. It was a gift for someone and he loved it, so I'm happy about it. And when I wanted to close my account Joel helped me a lot, so I'm totally recommending this app just for him”

Helpful Report

Posted 3 years ago

“Fantastic and very fast response to my emails, bes service from Joel Gutteredge👍”

Helpful Report

Posted 3 years ago

“Loved trying different wines. Makes a change to my regular one from the supermarket. Caitlin on customer service was very helpful and responded to my emails very quickly. Thank you”

Helpful Report

Posted 3 years ago

“Excellent customer service by Claire when I called to cancel my wine subscription. Thank you”

Helpful Report

Posted 3 years ago

“Excellent selection of beers with great customer support.”

Helpful Report

Posted 3 years ago

“Good quality beers with very quick delivery. Look out for promotions which are especially good. Customer service (Callum) was excellent.”

Helpful Report

Posted 3 years ago

“Super quality - great concept / branding - really great customer service Special mention goes to Claire Graham, great great comms and super helpful.”

Helpful Report

Posted 3 years ago

Beer52 is rated 4.6 based on 5,058 reviews