Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Allways a pleasure to talk with the staff. Douglas was very helpful and sorted my subscription out.”

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Posted 5 years ago

“Absolutely fabulous, and friendly, customer service from Angus!👌🏻”

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Posted 5 years ago

“Thank you to Douglas, who was very helpful on the telephone”

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Posted 5 years ago

“The beers have been great and I’ve really enjoyed seeing what was in the box each time, and discovering some new beers. The customer service has been great and I spoke to Douglas today and he was very friendly and helpful! A really nice company.”

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Posted 5 years ago

“Very good customer service from douglas”

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Posted 5 years ago

“Really helpful and gave great advice”

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Posted 5 years ago

“Friendly Staff - Good Beer. What more could you ask for...”

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Posted 5 years ago

“Martin Luther King. Winston Churchill. Big Doug from Beer52. Each man inspired those around him, and Douglas deserved to be mentioned in the same company. He epitomised friendliness and oozed professionalism. Doug is a real credit to Beer52!”

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Posted 5 years ago

“Very good beers and very good customer service”

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Posted 5 years ago

“Great service and communication. Interesting beer choices!”

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Posted 5 years ago

“Absolutely loved the selection of beer (especially the coffee porter); and delivery was so fast you'd think Usain Bolt was working in distribution but, sadly, was calling to cancel my subscription on a general expenses cull. But then, out of the darkness: Doug! Absolute hero and gentleman, didn't pressure me to stay, but offered up an alternative, because I hadn't spent all my credit. Bargain ahoy! King Arthur himself couldn't pull me out of a deal like that. Looking forward to the next box. Cheers Doug!”

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Posted 5 years ago

“10 out of ten . I was going to cancel my beer . But the I found out I have ten pounds off my next beer . So that makes me a happy man :) thanks guys for the great work and fantastic beer . Keep working hard and all be safe . William Swinton”

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Posted 5 years ago

“Great selection of interesting brews. Douglas was very helpful and made sure I got the most out of my subscription.”

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Posted 5 years ago

“Douglas was incredibly helpful on the phone when I called to cancel my subscription. It's great to know that there's someone who is understanding of a situation on the phone. Keep up the positive customer service, Beer52. I'll be back at some point.”

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Posted 5 years ago

“Doug was helpful and speedy! Cheers”

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Posted 5 years ago

“I can whole heartedly recommend Beer52. Unfortunately I am leaving the brew only because I am leaving the UK. This difficult moment of cancellation was eased by Douglas, a fine representative of the business. Go for it!”

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Posted 5 years ago

“The beers are really different and give you a selection of things you may not choose. My partner liked some but others he favoured less but the price means that you get to sample different things without wasting money. You can alter your order when ever you need and freeze it too. My next box is coming at Christmas with a discount from the Points I have accumulated, I will be splitting this one up for Christmas presents. I highly recommend Beer 52 they are lovely and make a different gift.”

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Posted 5 years ago

“Great customer service from Douglas who provided an efficient cancellation process with no pressure to reverse the decision. Beers & overall experience was excellent.”

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Posted 5 years ago

“Very clear and helpful”

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Posted 5 years ago

“Douglas was very friendly and nice.”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,064 reviews