Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and understanding to reason for wanting to cancel. Overall friendly service!”

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Posted 5 years ago

“Douglas was very helpful and clear and there was no pressure to stay with Beer 52 when I asked to cancel. I have really enjoyed the beers!”

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Posted 5 years ago

“Douglas was very friendly & handled my query very well”

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Posted 5 years ago

“Great customer service with Angus. The beers are great and delivered on time 👍 It was very exiting opening a box of unique beers. I had to call unfortunately to cancel due to personal issues and Angus has been very polite and not pressuring at all. I’ll probably join back with the new year”

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Posted 5 years ago

“Great to speak with Douglas who worked out the best option for me to stay flexible and still enjoy the Beer52. Nice to have the option to actually chat to someone rather than just do it all online.”

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Posted 5 years ago

“nice guy, genuinely tempted to stay on just to help him out tbh but i just don't like beer that much!”

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Posted 5 years ago

“Douglas made it easy to know what my options were and helped me find the best option for me. Great service.”

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Posted 5 years ago

“Douglas tactically guided me through some additional plan options to ensure I can get merry just ahead of Christmas. Although I had arrived to cancel, he wasn't pushy or too much of a salesperson rather simply suggested I might want some beer in time for Christmas, and frankly, who doesn't.”

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Posted 5 years ago

“Great service all round and customer service from Douglas also fab. Would highly recommend these guys!”

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Posted 5 years ago

“Very helpful conversation with Douglas. Friendly , informative, good suggestions but not pushy. Good sense of humour too. All above coupled with efficiency. Very satisfactory interaction!”

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Posted 5 years ago

“Polite, quick, didn't push too hard”

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Posted 5 years ago

“Very friendly and helpful.”

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Posted 5 years ago

“Customer service rep Douglas was very friendly and helpful. Explained everything very clearly”

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Posted 5 years ago

“Friendly and helpful - listened to what I needed and why, then made it happen. 👍🏻🙌🏻”

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Posted 5 years ago

“Very polite and helpful. Thank you Douglas.”

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Posted 5 years ago

“Great beer, Douglas gave me a call to check in and gave me free beer in my next box which was sweet. Always good to have people check if you are ok with the products. Cheers!”

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Posted 5 years ago

“Douglas was a big help. I signed up with a promotional offer and wasn't sure I could afford the subscription going forward. He informed me that I had some money as credit in my account and offered to freeze the account until Christmas and send me a discounted box of beers in time for Christmas. He was very friendly and helpful and I very much look forward to my Christmas beers.”

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Posted 5 years ago

“Very helpful guy on the phone showed a good knowledge of beers and that is from a X-publican”

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Posted 5 years ago

“Had a call today from Douglas Munro seeking feedback on my Beer52 experience. Douglas was friendly and professional, so no problem telling him all was good - I’ve enjoyed the beers, looked forward to sharing my thoughts through product reviews, and found it easy to step up to 10 and 12 beers a month then back down to 8. All good!”

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Posted 5 years ago

“Great service with a brilliant selection beers that i wouldn’t have normally ever known or heard of.”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,064 reviews