Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great beer, even better customer service. Douglas was super helpful and had a great attitude, and offered me several alternatives before I decided to end my subscription - if I were a bigger beer drinker I would have stayed!”

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Posted 5 years ago

“Loved this service, tried unique beers that I would probably not get the chance to try without beer52. Thanks Douglas for the help.”

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Posted 5 years ago

“Great Beer, perfect customer service.”

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Posted 5 years ago

“No pushy sales. Always look forward to receiving my beers and discovering new ones.”

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Posted 5 years ago

“Helpful friendly and offered good alternative to cancelling without ever being pushy.”

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Posted 5 years ago

“Friendly, polite, not too pushy but informative and helpful”

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Posted 5 years ago

“Great customer service”

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Posted 5 years ago

“Excellent customer service Angus was very friendly and helpful everything straightforward when phoning. No issues with overall service of delivery of product and loved recieving them every month”

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Posted 5 years ago

“Very helpful and friendly.”

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Posted 5 years ago

“Fabulous service and beers are amazing. Such a great variety with each delivery. Would highly recommend”

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Posted 5 years ago

“Douglas was very helpful and provided me with a list of alternatives that would better suit my taste.”

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Posted 5 years ago

“I love how flexible Beer52 are - I spoke with Douglas with the intention of cancelling my subscription but actually he was able to offer me alternatives which suited me better and have given me a head start on the xmas shopping! Big thank you.”

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Posted 5 years ago

“Douglas was very helpful when I phoned in order to cancel my subscription because of a build-up of beers from the last 2 weekend Cyberfest passes and 2 one-off cases. He suggested that I have a longer pause of 4 months together with a discount off the resumed box which I was very pleased to accept as I have really enjoyed the beers.”

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Posted 5 years ago

“Never any issues with delivery”

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Posted 5 years ago

“Douglass is friendly, helpful and easy-going. Not too pushy with his promotions.”

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Posted 5 years ago

“Really straight forward and friendly communication! Thank you.”

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Posted 5 years ago

“Nice people good beers, flexible offers.”

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Posted 5 years ago

“Great chatting to Douglas, very helpful and accommodating”

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Posted 5 years ago

“Douglas was very helpful and friendly for the duration of our phone call. He helped me with my problem and was very close to getting me to stay, but fully understand that I can't afford your fantastic product at the moment. Thank you to Douglas and everyone at Beer52!”

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Posted 5 years ago

“Easy, and simple ordering service. Appreciate Douglas' (successful) attempts to keep me when I called to cancel. He was polite, and friendly, and efficient.”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,064 reviews