Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,070 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and friendly and helpful customer service team”

Helpful Report

Posted 5 years ago

“Douglas was extremely friendly and helpful! Really enjoy the beer from Beer 52!”

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Posted 5 years ago

“Nice beer, a lovely little treat to receive in the post. When calling to cancel the hold time was a bit long, but Douglas was very helpful and completed in minutes.”

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Posted 5 years ago

“Great customer service from Douglas,when I called to cancel my subscription though had to hold for over 20 minutes to get through. My son enjoyed the beers but has now moved out. Many thanks for prompt delivery.”

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Posted 5 years ago

“Douglas dealt with my request very professionally”

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Posted 5 years ago

“Fantastic service. Douglas was kind and appreciated my situation. I must say that I appreciated the way in which my query was dealt with and would highly recommend Beer52 to all my beery (is that a word?) friends”

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Posted 5 years ago

“My initial order hadn't been received (been with been for a while and this is the first time this has happened). Douglas was extremely helpful and sorted this out for me quickly and hassle free. Thanks Douglas for being as helpful as ever! Cheers.”

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Posted 5 years ago

“Excellent customer service Douglas was very professional I had a lovely 3 month trial and tasted some dreamy beers I would not of otherwise thought to purchase. Delivery was on time like clockwork I would definitely recommend this company for anyone liking to try craft beers”

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Posted 5 years ago

“Purchased a Black Friday voucher for£13.98 paid £5.99 delivery a week ago still not received my beer”

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Posted 5 years ago

“Turned out not to be for me - I prefer to keep the higher alcohol content beverages for my wine, and just to drink quite low alcohol beer. But great service and Douglas was friendly, amusing and sorted me out quickly.”

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Posted 5 years ago

“Speedy delivery and good ol’ Douglas handled my request quickly.”

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Posted 5 years ago

“Although a bit of a wait time(Xmas/Rona what can you do?!) Angus had fabulous customer service and carried out my request efficiently, with a sense of humour and carried out an all-round lovely HUMAN interaction. The beers are fantastic and would highly recommend the Beer Advent Calender! Thanks Angus”

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Posted 5 years ago

“Superb customer service and speedy delivery of products.”

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Posted 5 years ago

“Douglas sorted my request without drama. Great beer too.”

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Posted 5 years ago

“Great customer service. Thanks Douglas!”

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Posted 5 years ago

“Very polite and knowledgeable man ,pleasure doing business with”

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Posted 5 years ago

“The one time that I had a problem with Beer52 it was resolved quickly without fuss. Happy to recommend them. Spoke to Douglas today. Friendly & helpful and we did what needed done.”

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Posted 5 years ago

“It’s great perfect taste and dussent costs a lot lovely to have”

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Posted 5 years ago

“Lovely guy to talk to, very helpful, gave me a loads of options to choose from and helped me out on my subscription.”

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Posted 5 years ago

“Helpful and very polite. Happy to recommend beer52 to friends”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,070 reviews