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Beer52 Reviews

4.6 Rating 5,072 Reviews
91 %
of reviewers recommend Beer52
4.6
Based on 5,072 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 63%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.3 out of 5
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Phone:

0131 608 1002

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Beer52 1 star review on 12th April 2025
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Beer52 1 star review on 12th April 2025
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Beer52 1 star review on 17th January 2025
Anonymous
Beer52 1 star review on 17th January 2025
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Beer52 1 star review on 17th January 2025
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Beer52 1 star review on 17th January 2025
Anonymous
Beer52 1 star review on 30th January 2023
Nicola Hanson
1
Anonymous
Anonymous  // 01/01/2019
As I enter the third week of no delivery, send the second unanswered e-mail to support, check that my DM's remain unacknowledged and give my daily half-hour call just to wait to get to the front of the queue only to be shifted on to indefinite hold or cut-off; I thought I'd take some time out just to warn any one considering using Beer52 against it.
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Posted 7 years ago
Hi Tom, that sounds really frustrating, apologies for the delay, we're just about back up to normal response times after coming back from a very busy festive period. Missing beer is not acceptable, it may have been lost or damaged on the way to you which can occasionally happen when shipping glass in the post but I can assure you that we will always put it right and get a replacement case out to you on the house. If you can please bear with us whilst we get this resolved, we'll do the best we can for you. Cheers!
Posted 7 years ago
Do not buy !! It's very difficult to cancel the subscription. Only can do it via phone and it took me over 30 minutes wait in the queue. It seems that most of the good reviews are fake as well !
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Posted 7 years ago
My beer never arrived and yodel advised to contact beer52 and they have not responded to my requests. Such a shame.
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Posted 7 years ago
As others have reviewed, this is a con. Once they have your bank details they make it almost impossible to get in touch with them to cancel the overpriced subscription. I eventually had to contact my bank to make sure they didn't charge me again.
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Posted 7 years ago
They use Yodel for delivery who did not deliver on the day promised. The following day they delivered on a schedule that did not match the tracking. Although I was in all day they delivered to a neighbor 6 doors away and did not leave me a card. In short its probably quicker and easier to drive to all the breweries collect a bottle from each than track down the delivery from Beer52.
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Posted 7 years ago
Absolutely awful company. The beers are not bad but very overpriced and once they have your card details it's very hard stop them charging you. The only way to do it is to call, wait on hold for tens of minutes, face a ton of questions and then to be lied that it's cancelled. Next month you get charged again, and so on. Out of greediness, they even delivered to an address that I moved out of, after I told them. I had to report them to the bank.
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Posted 7 years ago
What a complete rip off don't do it impossible to cancel overpriced rubbish
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Posted 7 years ago
Beer52 is rated 4.6 based on 5,072 reviews