Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service on both the beers and customer service. I called to cancel as I've just had a baby and couldn't afford everything at the time, Douglas (from the team) helped by putting the account on hold for a couple of months, I cant wait to have the next crate when we decide to join again. Thank you”

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Posted 4 years ago

“Douglas most helpful in rearranging my next delivery.”

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Posted 4 years ago

“Very helpful, fast response from customer service team, happy to help cancel my subscription due to these unpredictable times, when circumstances change I will be back beers are great!!”

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Posted 4 years ago

“Very good beers and nice to try some from places I wouldn't do normally.”

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Posted 4 years ago

“Great service, friendly and Douglas made me aware of the benefits of my account, but without forcing and sales pitch on me. Would recommend to anyone interested in craft beers”

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Posted 4 years ago

“Lovely local company, great to deal with! Delivery was spot on & beers were really nice! 👍🏻”

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Posted 4 years ago

“Douglas was very understanding.”

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Posted 4 years ago

“Great guy.”

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Posted 4 years ago

“Very helpful and understanding”

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Posted 4 years ago

“I was unsubscribing - Douglas was very professional about it.”

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Posted 4 years ago

“Fantastic service, delicious beers and very helpful customer service thanks to Douglas.”

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Posted 4 years ago

“Douglas responded to my call quickly, was helpful and executed my request perfectly.”

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Posted 4 years ago

“Great Customer Service”

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Posted 4 years ago

“Called today to cancel my subscription, Douglas offered me lots of alternatives but was understanding when they weren’t for me! Super personable and helpful customer service, thanks Douglas!”

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Posted 4 years ago

“Douglas was very helpful in helping me pause my account and explaining offers I could take up before leaving, thanks.”

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Posted 4 years ago

“Douglas was a champ, helped explore deals and provided a swift and efficient service.”

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Posted 4 years ago

“Helpful and quick and easy phone call to, thanks Douglas”

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Posted 4 years ago

“Very helpful customer service from Douglas!”

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Posted 4 years ago

“Amazing company, great staff. Local to me too so it feels good to do business with them.”

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Posted 4 years ago

“Douglas was very helpful and was very clear with all of my options. Thank you.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews