Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service beer turned up next day my only critism is did not realise money would come out of my bank each month I think beer52.com should be bit more clearer on this as I found this bit sneaky when the concept of company seems good idea.”

Helpful Report

Posted 4 years ago

“Thanks Douglas for advice on subscription”

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Posted 4 years ago

“I was sent a link by a friend to try some beers, the website was easy to use, quick sign up and beers arrived very quickly. Unfortunately the taste of the light beers was too hoppy for me and I called to cancel my subscription. Douglas was kind and helpful, let me know there was money on my account which could be used to try one more box, when I declined Douglas was kind and understanding and I was relieved not to be put under pressure to continue the subscription.”

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Posted 4 years ago

“Really friendly and easy to deal with. Understood my reasons for cancelling and didn’t push me”

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Posted 4 years ago

“Douglas was very helpful and explained everything very clearly”

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Posted 4 years ago

“Great customer service and great beers! Douglas was extremely friendly and helpful when I rang up requiring help with my subscription.”

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Posted 4 years ago

“Very helpful and easy to deal with”

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Posted 4 years ago

“Douglas was great to deal with. Really understanding of my change in circumstances and happy to assist me in cancelling my subscription. As a general review I really like beer52 and will re-subscribe when I can. Thanks for a friendly and professional call Douglas”

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Posted 4 years ago

“Douglas could not have been more helpful. Thank you”

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Posted 4 years ago

“Excellent and quick customer service. Gave me plenty of options and allowed me to pick without any hard sell. Makes a change, very good.”

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Posted 4 years ago

“Excellent service from Douglas, was very friendly and dealt with my request quickly”

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Posted 4 years ago

“Polite, friendly service and easy to deal with. Would recommend.”

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Posted 4 years ago

“Excellent customer service,very reliable!”

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Posted 4 years ago

“Great service and products, no hassle cancellation and the phone operative (Douglas) was very helpful and attentive.”

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Posted 4 years ago

“Great service and product throughout our time with you and Douglas was extremely friendly and helpful when I called to pause my subscription! Would recommend to anyone interested in a craft beer subscription.”

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Posted 4 years ago

“Great help from Douglas today, who helped with putting my account on hold. Look forward to my next box in time for Christmas”

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Posted 4 years ago

“Enjoyed my case, cancelling for a little while (student budget!) but Douglas was super helpful”

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Posted 4 years ago

“Always found Beer52 to be a very friendly organisation with helpful, friendly staff and they always have great offers. The beer is mostly great and the whole package is great fun. Spoke to Douglas who was helpful and friendly recently and have recommended the org to a couple of mates recently.”

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Posted 4 years ago

“Beer is lovely, service, is second to none, spoke to Douglas who was not only very professional, but friendly and helpful. A great experience I wish more companies were like this.”

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Posted 4 years ago

“Thanks for the awesome customer experience Douglas! Super easy to update my account. Appreciate your time.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews