Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service was really good. Douglas was very helpful and took the time to work out plan for me.”

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Posted 4 years ago

“Thanks to Douglas I continued my subscription. Great service and beer!”

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Posted 4 years ago

“Douglas was super helpful and friendly over the phone! The box of beers arrived in good time and are packaged very well. Yet to try the beers but they all look amazing and the magazine has loads of info regarding tasting notes etc.”

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Posted 4 years ago

“Great service, excellent beer and always helpful on the phone - Douglas especially.”

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Posted 4 years ago

“Douglas was very polite and helpful over the phone.”

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Posted 4 years ago

“Douglas was friendly, helpful and didn’t keep me on the phone for he needed to. Much appreciated!”

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Posted 4 years ago

“Great service and a fantastic selection of beer. Found the tastiest IPA i've ever drank in my 1st box!”

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Posted 4 years ago

“Customer service very friendly staff. Great price for great beer.”

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Posted 4 years ago

“Douglas was nice and helpful.”

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Posted 4 years ago

“Customer service was friendly and helpful. Solved the issue quickly.”

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Posted 4 years ago

“All too frequently we get unsolicited calls about car accidents that never happened but today's call was altogether a much more pleasant experience. Douglas from Beer52 calling to check in and see how I was enjoying the subscription. Nice guy, no hard sell.”

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Posted 4 years ago

“Received a very honest call from Douglas about the current climate and how it's affecting the company, with the result of bumping my subscription free for a month to include a couple of extra beers. Douglas was very easy to talk to, and a very friendly chap”

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Posted 4 years ago

“Brilliant beers, delivered to your door”

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Posted 4 years ago

“Douglas was very nice and helpful”

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Posted 4 years ago

“Spot in service 👍🏻”

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Posted 4 years ago

“Great service levels”

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Posted 4 years ago

“I had an issue with a payment being taken and Douglas Munro was super helpful and managed to sort everything out. Their customer service is great!”

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Posted 4 years ago

“Friendly and helpful. Thank you”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“Had a lovely chat with Douglas today who was very understanding about my need to cancel due to just graduating and being a poor student! Managed to pause my account for a good amount of time so hopefully i can redeem my subscription when i'm back on my feet. I've only had good experiences with Beer52, from the delivery to the beer itself.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews