Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,070 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the beer's for my son, he was happy with them. Always arrived on time. Customer service was helpful and friendly thanks Douglas”

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Posted 5 years ago

“Great free trial, enjoyed the beers - Douglas very helpful & friendly”

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Posted 5 years ago

“Douglas was very pleasant. Pursuaded me to keep subscription in a non-pushy way.”

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Posted 5 years ago

“Excellent customer service from Douglas. Paused my subscription for a few months as requested.”

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Posted 5 years ago

“I like a good beer but! this beer is not for my taste. The chap that I spoke to seemed very nice, but he didn't try to twist my arm to make me stay”

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Posted 5 years ago

“Similar to others, quite a long hold time but good service once through. Douglas did his best to upsell, without being pushy, can’t ask for much more than that!”

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Posted 5 years ago

“I had to hold a while but apart from that excellent service”

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Posted 5 years ago

“Tried to postpone cases but this request was ignored. Then had to spend half an hour in a queue to talk to someone. My mind was made up by this, rather than the nice chap, Douglas, I spoke with on the phone. Have cancelled. Don’t see me coming back.”

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Posted 5 years ago

“Order was delivered on time, phoned customer service about an issue but was sorted quickly and without fuss.”

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Posted 5 years ago

“Great customer service from Douglas Munro!”

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Posted 5 years ago

“Had to hold for quite a while, but when thru to Douglas, procedure efficient, and no arm-twisting to stay”

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Posted 5 years ago

“Douglas was courteous and helpful”

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Posted 5 years ago

“Been recieving too many sours and fruit beers (Strawberry and olive?)... Douglas was very helpful when I called to cancel... convinced me to stay a little longer for the Oktoberfest case.”

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Posted 5 years ago

“God selection of beers, nice magazine and nibbles included. Fast reliable service. Unfortunately has to cancel due to financial constraints but Douglus talked me through options in a considerate and understanding manner.”

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Posted 5 years ago

“Was on hold for ages but once through to the customer service chap he was very quick and efficient.”

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Posted 5 years ago

“The cancellation process was very straightforward with no pressure sales attempted.”

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Posted 5 years ago

“Douglas was a lovely chap”

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Posted 5 years ago

“Great selection Beer joint with Great service.”

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Posted 5 years ago

“Douglas was lovely and professional while dealing with my cancellation. No badgering to stay and was happy for a natter aswell :)”

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Posted 5 years ago

“Douglas was very helpful today! Thank you :-)”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,070 reviews