Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,070 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and great selection”

Helpful Report

Posted 5 years ago

“Good beer, good service, professional and personable. A pkeasure to deal with.”

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Posted 5 years ago

“Made the process of cancelling very easy.”

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Posted 5 years ago

“Douglas was very professional when I tried to cancel my subscription”

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Posted 5 years ago

“Douglas was really helpful on cancelling my subscription Stress free experience no badgering”

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Posted 5 years ago

“A very helpful customer service call.”

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Posted 5 years ago

“I phoned up to cancel my subscription and spoke with Douglas. He was great. Really helpful and didn't try and badger me to stay. Instead, he offset the points I'd accumulated against this months delivery. I will probably still cancel next month, but just to save some money. However, I wouldn't hesitate to sign up again in the future and have recommended Beer52 to lots of my beer loving friends. The beers are great, as is the customer service.”

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Posted 5 years ago

“Cheers Douglas M for just respecting that i wanted to cancel and didnt try and tirelessly persuade me to stay, ill probably sign up again in the future because of that!”

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Posted 5 years ago

“Beware those who try this company out and then decide to cancel. You will receive constant emails from a "James" at Beer52 telling you that you haven't finished signing up with them. It may put you off your guard, making you think that it's true... Until £24 disappears from your bank account! And don't bother complaining...it will get you nowhere!!”

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Posted 5 years ago

“I am not ready to commit to buying beer long term and rang to cancel my subscription and was pleasantly impressed with the service given by Douglas, very polite and friendly, good experience”

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Posted 5 years ago

“Douglas Munro took my call today and was excellent, he was friendly and professional. He said he would call me back once he had resolved my enquiry and he did. You guys are always so helpful and nice and your beer is exceptional. Thank you...”

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Posted 5 years ago

“Good beer, excellent customer service and offers.”

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Posted 5 years ago

“Cheers for the call, looking forward for my next box, Iam a Sheffield lad so would live to see some more from there. Kelham island and bradfield brewerie”

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Posted 5 years ago

“Great customer service, extremely helpful”

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Posted 5 years ago

“Douglas was the most lovely guy, made everything clear and simple. Thank you!”

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Posted 5 years ago

“Doug was super friendly, helpful and efficient 👍”

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Posted 5 years ago

“Easy and friendly service. Thanks to Douglas.”

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Posted 5 years ago

“Spoke with Douglas to cancel membership. Polite, helpful and not pushy...would gladly consider return if circumstances change.”

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Posted 5 years ago

“Unfortunate that one of the beers broke in my order so I decided best to cancel my subscription. However the person handling the cancellation was great! Can’t complain about the customer service he delivered.”

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Posted 5 years ago

“a quick phone call to douglas munro about my membership and up comeing order and he sorted it all out for me and explained everything to me, great service thanks”

Helpful Report

Posted 5 years ago

Beer52 is rated 4.6 based on 5,070 reviews