Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,070 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent beer and excellent customer service. Very helpful and informative.”

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Posted 5 years ago

“Douglas was good on the phone - clear, friendly and quick. Overall company experience was good but would suggest a mix box should have a proper split of stouts/porters and lagers as each month had more lager/ipa in. Better still - do whole boxes of stouts :-) Also, it was a bit irritating to get an email to tell you to log in to cancel and then when logged in, it makes you call - just tell me to call in the email rather than adding in an unnecessary log in. Thanks for the last 6 months - cheers.”

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Posted 5 years ago

“pleased with Douglas phone manor , very polite and no hard selling, he understood what i was saying .”

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Posted 5 years ago

“Douglas was really friendly and understanding. The call was short and sweet, was happy to carry out my request with good humour.”

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Posted 5 years ago

“Douglas was very friendly on the phone really helpful and gave good advice and service. Great customer service”

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Posted 5 years ago

“Douglas was extremely helpful and gave me great advice and service”

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Posted 5 years ago

“Douglas was very helpful and friendly on the phone. Lovely customer service.”

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Posted 5 years ago

“Douglas was a very cheerful chap and was very helpful”

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Posted 5 years ago

“Douglas sorted everything out for me, nice and quick too.”

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Posted 5 years ago

“I really enjoyed the box of beer but had to cancel the subscription for now, I spoke to Douglas to cancel, he was so friendly and helpful, very pleasant to talk to :)”

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Posted 5 years ago

“Douglas was very helpful - helped me unsubscribe my account without the hard sell to keep me - but did describe why I might want to stay. Also complimented my use of the English language which made me chuckle!!!”

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Posted 5 years ago

“Douglas was friendly and courteous and walked me through the various options avaialble for my account.”

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Posted 5 years ago

“Spoke to Douglas about my subscription. Clear concise explanation of the options were much appreciated.”

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Posted 5 years ago

“Douglas was extremely helpful and friendly, made it very easy!”

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Posted 5 years ago

“Douglas was really helpful on the call to cancel my subscription. Would love to stay but money is tight. Thanks for all the options though. The beer is fab!”

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Posted 5 years ago

“Very easy to speak to. Offered some good alternatives to my query and was very friendly and polite.”

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Posted 5 years ago

“Spoke to Douglas re cancelling my subscription. He couldn't have been more helpful and wasn't pushy.”

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Posted 5 years ago

“Good costumer service, didn't feel bullied. Was happy to receive constructive criticism.”

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Posted 5 years ago

“Douglas seemed very nice and got what I wanted to do sorted quickly and in a friendly manor.”

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Posted 5 years ago

“Every time I spoke to beer 52 they were very nice and listened to what I wanted. They gave me some good deals to keep me, I only signed up for the free trail but really enjoyed it so carried on with it for a few more months.”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,070 reviews