Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,070 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cracking service. Beers are varied and nice. I had one damaged box which was hastily replaced at no cost to me.”

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Posted 5 years ago

“Very friendly and helpful on the phone, thank you.”

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Posted 5 years ago

“Douglas was a great help & provided very good service. Would defo recommend to people :)”

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Posted 5 years ago

“Enjoyed quite a few of their boxes, but didn't enjoy the last few as much. Douglas was understanding on the phone and offered things to make me stay, but wasn't too pushy.”

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Posted 5 years ago

“PS - Douglas was very helpful.”

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Posted 5 years ago

“One or two truly exceptional mind-blowing arresting beers in the last delivery.”

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Posted 5 years ago

“Lovely beers, really quick delivery and great customer service”

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Posted 5 years ago

“Great beers, service and delivery. Douglas was helpful and friendly on the phone and made for a pleasantly human experience.”

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Posted 5 years ago

“Douglas was friendly and courteous. Answered my query promptly.”

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Posted 5 years ago

“Douglas was a really friendly chap, super helpful.”

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Posted 5 years ago

“Very helpful, upbeat , cheerdul chap.”

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Posted 5 years ago

“Wasn't a fan of the first box but Douglas persuaded me to try then next one, hoping for better”

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Posted 5 years ago

“The selection of beers was always enjoyable and comprised of beers you generally do not find in stores. Additionally, the beer magazine served as a nice informational guide. Unfortunately, I had to cancel my subscription due to COVID-19 and Angus at beer52 was really helpful in doing so”

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Posted 5 years ago

“Delivery was a day late but other than that fantastic service! Telephone support very friendly and helpful!”

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Posted 5 years ago

“Douglas Was very helpful and friendly, great person to chat too, a credit to your company. Thank you”

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Posted 5 years ago

“Understanding and helpful customer service. Not in the slightest pushy which resulted in me continuing my subscription.”

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Posted 5 years ago

“Good selection of beers in the initial case. I've now had to cancel unfortunately due to losing my job during COVID. Douglas was very helpful however on the phone when I called to cancel and was able to suspend my subs rather than cancel altogether. Good staff, good beers.”

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Posted 5 years ago

“Good range of beers and customer service was extremely friendly and helpful and didn’t try to push anything as was unfortunately cancelling my subscription.”

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Posted 5 years ago

“Yep. All good beers. Great to try some unusual brews. Doug was very very helpful. Cheers”

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Posted 5 years ago

“Great variety of beer the majority of I hadn’t heard of before. Unfortunately I had to cancel, but this was easy over the phone and Doug was very helpful!”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,070 reviews