Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,058 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,058 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorcha and Natalie were super helpful during y recent emails! Apparently they are really busy at the moment but they really take the time to help. Great company”

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Posted 3 years ago

“Callum Docherty was such a great help, wonderful service.”

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Posted 3 years ago

“Great beer with each box I’ve received. Callum D was very helpful when I called about a subscription issue. Would highly recommend if you enjoy good quality ales.”

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Posted 3 years ago

“Ordered the special offer wine selection. Delivery was quick. Called to cancel the subscription, although had to wait almost 30 mins to be connected, Callum D was very polite and helpful.”

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Posted 3 years ago

“Very nice guy to chat to.”

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Posted 3 years ago

“Callum helped me cancel my subscription, really helpful, offered loads of alternatives to cancel I didnt take them up but felt like it was a great service.”

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Posted 3 years ago

“Placed my order the first week of November and our order still hasn’t arrived after 3 weeks! will not be using this service in the future I’m afraid. However the customer service team have been well informative and polite so thank you Robyn and Natalie for keeping us in the loop.”

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Posted 3 years ago

“Bought the Xmas advent calendar box and initially overcharged, so got in touch. Kirsty C was very helpful and sorted out repayment.”

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Posted 3 years ago

“Beer came fast and I was able to change my beer last minute. I needed help and I contacted their support. I got agent Iannis Barron. They were friendly and helpful. And they Got my problem solved quickly”

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Posted 3 years ago

“The Beer selection was Superb. However had a problem with delivery that was sorted out by Kirsty C in a very friendly and professional manner.”

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Posted 3 years ago

“Having been totally & repeatedly misled and let down by Hermes courier I contacted Beer52/Wine52 for help ad Janis was excellent. Clearly Wine52 is good but being badly let down by Hermes ... thank you Janis”

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Posted 3 years ago

“I tried wine52 as me and my partner drink various types. Unfortunately the french whites and red weren’t yo our tastes, but I did use the red to cook with. Natalie who I asked to cancel my subscription with was extremely polite, helpful and made the process smooth for me, as other companies force their opinions on you. She was awesome. Thank you guys.”

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Posted 3 years ago

“Kirsty C did a great job to answer my query quickly and with a friendly approach!”

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Posted 3 years ago

“Excellent service. Excellent beers. Natalie H was very helpful”

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Posted 3 years ago

“Excellent customer service. Callum was extremely helpful”

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Posted 3 years ago

“Natalie Hislop was very helpful in resolving my issue”

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Posted 3 years ago

“Kirsty was very helpful.”

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Posted 3 years ago

“Iannis Barron was very helpful at helping me cancel my subscription. Loved the Croatian beers though, was a great present”

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Posted 3 years ago

“Good customer service. Iannis was very helpful”

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Posted 3 years ago

“Lovely products and very cheery staff.Kirsty seems to be a delightful person.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,058 reviews